Question about Toshiba SD-3990 DVD Player

11 Answers

No disc message appears

When I try to play a DVD, it will not read the disc and only says "no disc." It has been working fine until now.

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  • Anonymous Nov 03, 2007

    i had the same problem. had to return and they sent me a new one. fortunately it happened within the year i bought.

  • Anonymous Nov 09, 2007

    same problem. working fine up until 2wks ago, I got this player 10-months ago. calling toshiba tomorrow, hope it has a 1-yr warrenty!

  • Anonymous Nov 13, 2007

    I get the "No disk" message all the time... When I removed the cover, I noticed that DVD was not rotating (just a few jerks at the beginning, then nothing). I called the Toshiba service center (?), and they told me that it could be the laser problem...

    Victor

  • grammyp Nov 21, 2007

    I put a dvd in my Toshiba player. I got a "no disc" message. I tried another new DVD and got the same message. I tried spraying air into the player. No change. I wiped off the DVD. No change. Same "no disc" message.

  • scott Nov 30, 2007

    it says that it will not load a disk and the DVD player flashes bad for all dics that are put into the player

  • Anonymous Jan 28, 2008

    Same problem - bought 5 months ago and that fix worked for me! As it turns out you only need to reseat the main cable, not all of them. THANKS!

  • TomT7461 Feb 23, 2008

    I'm getting a "No Disc" message- plaayer is a year old- never had the problem before

  • Anonymous Mar 03, 2008

    i had the same problem. thanks to the instructions here. i opened the
    unit and just fiddled with the wires, and it started working.





    Deepak

  • Anonymous May 18, 2008

    ccs

  • sean92656 May 18, 2008

    no disk



  • Anonymous May 29, 2008

    All of a sudden, after working fine, either a no disk or bad disk note comes up. If you keep reinstalling a dvd, it might start playing but the picture is poor and drops out and in.

  • Anonymous Jul 07, 2008

    i keep getting a "no disc" message

  • Anonymous Jul 07, 2008

    "no disc" message

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11 Answers

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Just re-seating the flat cable, many times, didn't work for me. Instead, I very carefully cut about about 1mm off the end with a straight, smooth edge scissors. Then I plugged it in, pushed the clip down, and it worked! Be sure to cut straight, or the fine pitch contacts might not line up.

Posted on Jul 07, 2008

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I also had the No-Disc problem. The disc was not spinning in the tray. My solution was a take on reseat the ribbon cable solution. I tried simply reseating the cable, but that did not work. When I removed the cable I noticed discoloration on some of the pins. Instead of cutting of the end of the cable, I soaked a Q-Tip in rubbing alcohol and cleaned the discoloration and re-inserted the cable.


Posted on Aug 24, 2009

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Hey
try opening the unit, and remove the ribbon cable from the mainboard that leads to the dvd drive assembly, then reseat the ribbon. worked like a charm for me.

Posted on Nov 25, 2007

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Reseat the Ribbon baby Just worked

Posted on Jul 25, 2009

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Used a combination of JoeyJoeJoes & AmGold. No cutting just cleaned and replaced. Thanks to all

Posted on Mar 11, 2010

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I unseated all connections between the board and drive and still had the same problem, "no".

Posted on Aug 08, 2009

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Re-seating the cable didn't work for me either, but carefully cutting a small portion of the end of the cable and then reseating it (as xr704 suggested) fixed my problem.

Posted on May 26, 2009

  • klevier May 26, 2009

    Re-seating the cable didn't work for me either, but carefully cutting a small portion of the end of the cable and then reseating it (as xr704 suggested) fixed my problem.

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Re-seating the cable didn't work for me either, but carefully cutting a small portion of the end of the cable and then reseating it (as xr704 suggested) did the trick just fine... for the few next months at least!

Posted on Jul 11, 2008

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Yep i straightened out the ribbon kinks and tried it. so far so good. although i've found it gets confused with live cds and cuts off the end or beggining.

Posted on Jan 21, 2008

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Joeyjoejoes solution is what worked for me but it wasn't as simple. I had to completely remove the optical drive, disconnecting all cables, and reinstalling the drive THREE times to get the player to work again.

I think the problem is the cheap ribbon cables Toshiba is using. After reseating them several times, the player is now back in action.

Posted on Dec 16, 2007

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Thank you internets.

You have been very helpful in this area. My boyfriend listened to you.. and now, we can watch a movie.

Love,
christina

Posted on Jul 17, 2008

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Posted on Jan 02, 2017

techman
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SOURCE: dvd "unknown disc" message coming up

Have you tryed to use a lens cleaning disc yet. The laser lens on these players and recorders alike, must have the lens cleaned every oince in awhile. If that does not help, most likly you have a bad laser pickup assembly and you will need to replace the plaer as to have that repaiered, you could buy a new unit. Good Luck

Posted on Mar 23, 2007

  • 1 Answer

SOURCE: DVD player recorder won't read or play any disc

This just worked for me. Don't know how long it will last though. I found it on this webpage
http://forum.ecoustics.com/bbs/messages/15118/130292.html

To do a reset:
On the remote control press the SETUP button,
Press the right key on the remote 3 times,
The Preference page will show up,
Press the down arrow five time to highlight
"default", hit right arrow to highlight "reset"
Press enter to reset. Turn off/on machine, etc.

Posted on Feb 14, 2008

mrgreenz
  • 962 Answers

SOURCE: dvd playback

Clean the DVD lens with isopropyl alcohol (rubbing alcohol) and a Qtip. Be careful not to press down too hard. Gently clean the lens all around. Changing Qtips if you see anty signs of debris or dirt on the tip.

Posted on Feb 06, 2009

  • 1 Answer

SOURCE: dvd player keeps saying no disc when I try to play

dvd player keeps saying no disc when I try to play a dvd.what can i do? worked fine until about 3 months ago. started to say no disc when disc inserted but after opening and closing 3 to 6 times it would read.now it just wont read. any ideas?

Posted on Oct 13, 2009

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