Question about Dell 962 All-In-One InkJet Printer

1 Answer

Printer double prints lines on paper

The Dell all in one printer 962 prints several lines twice right on top of one another. Is there any way to fix this problem? We've even brought new cartridges and cleaned the printer noozle and still it double prints sentences.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 212 Answers

Uninstall and reinstall your printer

Posted on May 23, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Dell 962 all in one printer will fax, print from computer but will not copy from an original. Seems the light is out that copies the paper.

This is not a good thing, a technician who can pull it apart for you is about the only Fix, it sounds like the scanner module would need to be replaced.
To be honest a replacement printer would be cheaper.
Regards GM

Apr 10, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer


hi there !

you may do the steps below:
-Ensure the Paper Tray is Not Overfilled
-Adjust the Printer Paper Guides
-Locate and Remove Any Obstructions Inside the Printer and Input Tray
-Determine if Multiple Sheets Are Fed at Once From the Paper Tray or Automatic Document Feeder (ADF).
-Verify the Print Media Installed Is Compatible With the Printer
-Clean the ADF Paper Feed Roller
-Reseat the Dell Printer Power Adapter
-Try a Different Type of Print Media
*If all else fails
-Replace the Dell Printer


Oct 28, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Paper jam

please you so the printer paper try. paper is fixed. if yes. then out of paper piceses and other clin the try. then the open thr printer head couver and the towener is out of printer and in so the fuser lamp and drum bitwen ifxed paper piescs and so the clean the printer then close the printer and in to the towenerinstol to printer and aply print.

Oct 21, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell AOI printer 962 showing error 2200 when trying to scan or copy. I have tried disconnecting and re-installing but have been unable to fix it. Can anyone help ? Mac

go to printers find dell aio 962, right click propertys, check 1st it is set to the right port, usb, paralell which ever the printer uses and that bidirectional support is enabled.same prop. page click advanced and be sure start printing immediately is checked then ok and try printing then. if no prob here then you may have a bad driver, a bad cable or a bad printer.

Jul 26, 2009 | Dell Office Equipment & Supplies

1 Answer

Vertical line appears on the paper, when copying/printing from the top feeder of my Dell 962 All-in-one printer

I think this is due to some nozzle on the cartridge that doesn't jet because it is clogged ( hardened ink )..Try to wipe the cartridge in a damp cloth and print again..I hope this could help...

May 18, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer


Paper was got stuck in the roller. Removed the paper and tested printer working fone.

Sep 17, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer


Is the copy printing double If yes printer is faulty ,if no
I guess ur using a AMD processor computer this happens with the AMD processor because duty cycle speed is twice.If you use a USb hub it will solve the problem.

Mar 12, 2008 | Dell 962 Photo All-In-One InkJet Printer

5 Answers

Dell 962

Just found this partial fix: "Try removing the color cartridge and try printing with the color cartridge out. If it gives you a message that the cartridge is missing, it will still allow you to print by clicking "continue". And from there, it will allow you to print black. I think it really is a problem with your color cartridge." From searching the net, this seems to be a major problem with no solution from Dell!

Feb 14, 2007 | Dell 962 Photo All-In-One InkJet Printer

Not finding what you are looking for?
Dell 962 All-In-One InkJet Printer Logo

Related Topics:

147 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts


Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

74377 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides