Question about Acer Aspire 3680 Laptop

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Broken Screen My husband has a Acer Arpire One Model # ZG5 that he uses when he goes into the field. last time he took it with him when he came home and took it out of his rucksack the screen looked like it had a spider web on it ... theres no liquids coming out .. the computer will still works so im assuming just the screen is cracked... can i just replace it?

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  • sathers_girl May 24, 2009

    I contacted acer they told me this is a problem i have to pay for reguardless of warranty..they also told me that they would need my credit card number to hold 400.00 and after looking at my laptop they would then fix it ..i didnt even pay 400 for the laptop itself.... that seems a bit odd to me

  • sathers_girl May 24, 2009

    I would try cause at this point its looking like unless i want to pay more then i actually paid for the laptop its self, im out.

  • Frank Zhang
    Frank Zhang May 11, 2010

    would you like fix your self? order a screen and replace it, if ok I will tell you step by step. or other solution you may save much.

  • Frank Zhang
    Frank Zhang May 11, 2010

    are you sure the screen broken? you want change it your self?

    do your family member are engineer such any link to electronic?

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  • 484 Answers

Contact Acer directly. If it's a Model One, that means it cannot be too old, and should be under warranty still.

So give them a call, or email them from their site, but don't wait too long to ask them for help.

The screen is the most expensive part on a laptop, so you want to get them to fix it while it is still covered, rather than wait so long that they no longer cover this for you.

Cheers!
-a.

Posted on May 23, 2009

  • Alex Howard
    Alex Howard May 24, 2009

    The only other suggestion I have is to contact the store where you bought the unit, and see if they will cover it. And last, many credit cards provide a warranty over and above the one from the manufacturer. See if the card you used - if you used a credit card - has this provision and coverage and, if they do, use it.



    I am very sorry that I cannot suggest anything better than this.



    -a.

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