I/O Device Error, won't read disc or anything Light stays on
My light on my DVD stays on and when I go to the drive it says..
Is not accessible
The request could not be performed because of an I/O Device Error.
I tried installing the firmware for this product , the DVD flashed while installing that.. and also the online where you got to manage the computer and change some setting and still nothing.. I hope this means it's dead
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
One has nothing to do with the other. It's a coincidence.
The blue light means that there is an update available from Nintendo to be installed. It could also mean that you received a message or news from Nintendo. If you don't like the blue light, you can change it in the wiiconnect24 settings.
If your Wii isn't reading games, the first thing to do is to check the disc. If it is not scratched or no discs at all are working, your drive needs to be replaced. You can find a new Wii DVD drive replacement at the following page:
Eject the DVD from the Cyberhome DVD player. Look over the bottom of the disc. If any dirt and fingerprints are present, remove them with a damp cloth, moving from the inner circle of the DVD to the outside.
Insert the DVD into a scratch repair device, if the DVD has any light scratches (deep scratches are not reparable). Turn on the DVD repair kit and the device literally sands down the scratch. When this is finished, the DVD should work correctly with the Cyberhome DVD player.
Avoid inserting homemade DVDs into the disc drive. The Cyberhome is not compatible with many self-created DVDs, causing a "Disc Read Error" message to appear on the screen.
Spray compressed air into the disc drive of the DVD player. The compressed air removes dust and other debris from the laser and reading lens in the player.
The most common reason for the games not reading discs is a bad drive.
The following website sells the drives and does installs:
drive should fix any reading issues you are having with your games, or
issues inserting your games or ejecting them (or lack thereof). This is
the entire DVD drive assembly mechanism replacement for your game
including a new laser. If your discs are not ejecting, or you cannot
insert a disc -- or you can insert a disc but it will not load, this is
what you need to get your game going again!
Check the disc you're using for scratches and dirt. If the disc is damaged it won’t play properly, regardless of the DVD player’s ability to function. You can use a DVD repair device like the "Disc Doctor" to repair the DVD or purchase a new DVD.
Make sure the discs you're using fit the correct format specified by your DVD player. For example, if your DVD player doesn’t support home-burned DVD-R's, then you can’t use a DVD that you made at home. You may need to upgrade to a newer model, most of which accept the latest DVD formats.
Clean the laser lens with a DVD laser lens cleaning disc. DVD laser lens cleaning discs can be purchased at most electronics retailers or online. Insert the laser lens cleaning disc and follow the instructions.
Insert a correctly-formatted, undamaged disc into your player. Listen to see if it begins to read the disc. If it continues to make no sound and gives you the same message, then the problem is probably that your disc is not spinning in the device.
Turn the device off and unplug it. Take off the outer casing by removing the three or four screws and lifting the top piece off. This will allow you to see if anything is simply stuck or jammed. If this is the case, a simple nudge back to the correct position will fix the problem.
Clean the lens while the DVD player is open. A dirty lens is most likely the cause of your no-disc error. The lens should be cleaned with isopropyl alcohol and a cotton swab.
Take your DVD player to have it professionally fixed only when none of these other solutions solves the problem. A professional repair technician will be able to tell you if fixing your DVD player is worth the money.