Question about Kenmore 80803 Microwave Oven
The guide tray seems to be forced off the track by the shaft rotating inside the groove edge on the bottom of the guide tray. the tray is forced up and lies on the raised edge of the mw floor until the roating shaft reengages the track at another point and it pulls the guide tray back on to the mw floor with a bang. it always does it at the same point in the track as the shaft rotates. makes me think either the track is wrong or the shaft isn't rotating evenly (equidistant from the center. Don't know but it's dangerous when you have food/liquid on the glass tray.
I purchased a later model glass tray which was redesigned and now it works fine.Just take your tray to the store and compare it to a newer one and you will see the difference.
Posted on Jan 16, 2009
Could you post the complete model number? Ther eshould be three or four more numbers on the tail end. By guide tray, do you mean the glass turntable tray? If so, then it sdounds like a broken turntable support or coupler. But once we have the full model number, we can look at some diagrmas and maybe help further.
Could you post the complete model number? Ther eshould be three or four more numbers on the tail end.
By guide tray, do you mean the glass turntable tray?
If so, then it sdounds like a broken turntable support or coupler.
But once we have the full model number, we can look at some diagrmas and maybe help further.
Posted on Oct 22, 2007
Take your round glass tray and plastic three wheeled hoop to a local Sears store, open up the microwaves on display, find the one that is still using something similar, deftly trade out yours for theirs. The new wheeled plastic hoop wheels are slightly bigger and the glass tray raised guides are a bit longer, since the switch no problems like I had. Don't get caught. They do not have those parts for sale at the local Sears store.
Posted on Feb 26, 2009
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Posted on Jan 02, 2017
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Remove your glass turntable cooking tray from your microwave. Gently
wash with warm soapy water to remove any debris. Next remove the
turntable guide and clean it in the same manner, with warm soapy water.
Pay particular attention to the turntable rollers. There could be
spilled food particles caught in the rollers, hindering the rollers'
movement. Also, gently cleanse the internal cavity of your microwave,
paying special attention to the area below the turntable.
With the internal cavity, turntable, and turntable guide completely
clean and dry, return the parts to your microwave. First place the
turntable guide on the bottom of the microwave. There should be a
circular groove in the bottom of the microwave cavity keeping the
turntable guide in place. Follow the guide with the turntable cooking
tray. Carefully place the glass tray over the turntable guide and onto
the drive bushing. The drive bushing should fit neatly into the grooves
on the bottom of your glass cooking tray. It may take some adjusting
before the tray will sit properly onto the drive bushing.
Test your microwave after this thorough cleaning and realigning in
order to determine whether this has solved your problem. DO NOT run
your microwave with nothing in it.
CAUTION: Your microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. We strongly suggest you seek the assistance of an appliance repair technician when conducting any microwave oven repair.
Also, Examine the plastic drive bushing the turntable tray sits on. It may have become worn, or even may have split in two;
Drive bushing replacement
Inspect the plastic drive bushing located below your microwave oven's
turntable tray. There may be some debris blocking the tray's range of
motion. Clean away any blockage you find, and then test your microwave
to see if this has cleared up the problem. DO NOT run your microwave
with nothing in it.
However, if upon your
inspection, you notice that the plastic drive bushing below the
turntable tray is worn and/or broken, you will need to have the bushing
replaced. Consult with a certified and experienced appliance repair
technician. Replacing a drive bushing is a lengthy and involved process
that the average layman should not perform.
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