Question about GE WBSR3140DW Top Load Washer

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The cold water won't shut off

The cold water keeps running and won't shut off. The hot shuts off.

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Hi, You have a mixer inlet valve going bad. I tried the model # and it doen't show up. Can you check the # one more time please and I will get you part # and how to replace the valve.

Thanks
Vic

Posted on May 23, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Hi from retired Englishman in SW France,

As it's new it will still be under guarantee/warantee? I strongly advise you contact their service desk as you could invalidate the guarantee by following other's guidance. I'm interested in why you have shut off the hot water? Once the temperature is selected by the user, the washer automatically uses a mix of hot and cold water, or just selects cold for rinses etc..
Has the 'LF' been coming on BEFORE or after you shut off the hot water?

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Turn off the water to the machine. Disconnect the cold water hose from the back of the machine and put it in a large bucket. Turn on the water to see if you get full-pressure cold water from the hose. If not, the shut-off valve or other plumbing has a problem.

If you do get cold water from the hose, check the strainer inside the hose fitting on the back of the washer. Clean it if it is clogged. If you still don't get cold water in the machine, you have a problem with either the solenoid valve or the cold water fill contacts in the timer (the timer won't start until the tub is up to the selected level, but if the valve isn't opening or the supply line is otherwise blocked, the machine will never fill). Sometimes in this case you can hear the solenoid valve humming (normally the sound is masked by the running water).

If the problem is a clogged strainer, clean out the hot water strainer also.

I find I get better wash results with warm water (runs both hot and cold for the wash cycle). The soap is more active than in cold water, so I don't need quite so much, and the machine doesn't take as long to finish a cycle since it fills faster. Of course, the cold water has to be running to get the energy savings compared to hot only.

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