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Pearl RCA MP3

I need a customer service number for RCA.

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  • awright519 Oct 19, 2007

    I need some sort of assistance with my MP3 player. It has stopped working completely. I am looking for a number to call to find out where to send my product for repair or replacement.



  • Anonymous Dec 11, 2007

    my opal mp3 player quit altogether as well..

  • Anonymous Feb 08, 2009

    hey samethiing happened to me im looking for there number



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So some how the music got deleted off my mp3 and it wont go back on cause the music file was also deleted and i dont know how to fix it what should i do

Posted on Mar 25, 2008


Never EVER buy another RCA product-THEY SUCK!!!!!!!!!!!!1

Posted on Feb 19, 2008

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What kkinda mp3?? maybe some sort of lose connection only

Posted on Feb 08, 2008

RCA H100-

i have to hold my mp3 players head phones in a certain spot for them to work.

Posted on Dec 12, 2007

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Posted on Jan 02, 2017

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1 Answer

I have a mp3 rca lyra radio and mp3 player. It

Do you have the RCA LYRA PEARL, with the folding out usb plug? RCA has made bunch of different mp3 players and has reused the LYRA and the PEARL name. Mine has both names on it, and the firmware file below is for model numbers TC- or TH-1602 or 1604.

One time I replaced my battery and my unit would not go any further than the Pearl logo. So, I downloaded the firmware upgrade from, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
check the box that says "format data" (you can try it first without this checked, it may work and will save your music),
click the start button to replace the firmware.

After I did this, my pearl started normally, and my computer recognized it again.

Nov 24, 2009 | Audio Players & Recorders

1 Answer

Ive had my RCA pearl 2gb mp3 player since November 2008. recently, it stopped loading the music. now all it does is turn on, show the "pearl" logo, and freeze. can u help me unfreeze it?

sounds like you may need to upgrade the firmware....her is the link to the file in case you dont have the software..

thank you . please let me know if it helped..

Jun 21, 2009 | RCA Pearl TH1102 MP3 Player

1 Answer

Wont load past the "please wait" screen

Check to see if the player needs a firmware update or if there is a reset on it. Also try different USB ports on your PC to see if when you plug it in it recognizes the player and maybe needs firmware. If you have more trouble try the RCA website or call customer service. Good luck.


Mar 04, 2009 | RCA TH1611 MP3 Player

1 Answer

Rca pearl software

rca pearl did not come with disk. the pearl is experiencing problems and will not turn back on. read about firmware upgrade but i cannot figure out a way to access the pearl. any suggestions as to what actions i should take?? also email is if you want to, and please do send a suggestion to my email... thanks =)

Feb 19, 2008 | Audio Players & Recorders

1 Answer

Cant install mp3

You have to go the web site of the rca pearl and choose to download the vista version of the software for the pearl

Feb 01, 2008 | RCA H100 MP3 Player

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Rca pearl


Jan 10, 2008 | RCA H100 MP3 Player

1 Answer

Rsa cd for the pearl mp3 player

Windows XP/SP2 would be the one it's looking for

Jan 06, 2008 | RCA OPAL M4001 MP3 Player

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