Question about HP Photosmart C6180 All-In-One InkJet Printer

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Keep getting replace yellow ink cartridge error message

Error message to replace yellow ink cartridge. Have done so twice---keep getting same error message.

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  • lhassan48 May 25, 2009

    tried as suggested, still won't print. The error message is on both printer & computer. Uninstalled & reinstalled, still doesn't work.

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  • 191 Answers

Hi,

Where did you get the error message on printer or computer?

If you get the message on printer remove all cartridges and reinsert the cartridges and align the ink cartridges. If the alignment page prints successfully then the problem is resolved.

If you get the message on the computer disconnect the usb from computer. uninstall the software and reinstall the full feature software by selecting connect USB later.

Posted on May 24, 2009

  • laxmankumar
    laxmankumar May 26, 2009

    To isolate the issue please provide the following information.


    1. Are you using genuine HP ink cartridge?

    2. Where did you purchase your printer?

    3. Where did you purchase ink cartridge?

    4. What is the ink cartridge number? (Ex: HP 56, HP 27)


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  • 320 Answers

Check the carriage ribbon cable for damage right behind the carriage these printers have a tendency to tear up this cable. installing a strip of mylar tape on this ribbon makes them last longer.

Posted on May 26, 2009

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