My phone was working fine this morning, I turned it off and took the battery out. When I put the battery back in, the phone will not turn on. When I plug it in, it says not genuine battery, power off. I'm unable to turn it on even when pluged in.
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I swear this sounds like a low power problem but I am sure you have checked this and I don't want to insult your intelligence. Let's make sure the battery is charged and good. These cell batteries, because they are so fragile and volatile, actually have some mildly complicated circuitry built into them for temperature sensing, short circuit overload, charge rate, peak charge detection, polarity, voltage sensing. They can just fail out of the blue. Try it with another battery if you have one. My Nv2 is in pieces now awaiting a new screen else I would test it along with you. You can find me on HowardForums.com as MeccaTronix and we can go from there. Just post a thread question to me and I will respond. Till I hear from you, try it plugged in to the charger without the battery in and see if the problem persists. HowardForums.com is where all of us cell geeks go to share solutions and problems. In the mean time I will reassemble mine minus the screen to see if we can figure something out. I can at least get spare parts for you cheaply.
Hi all... This was happening to me with my env2 but a friend helped me fix the problem, which is caused by bad contact between the battery and the phone.
Remove the battery from the back.
At the bottom of the recess in which the battery sits are the 4 gold contacts.
First, clean these contacts with a pencil eraser and be sure to clear any eraser leavings fromt he recess.
At the top end of the recess (opposite the gold contacts) you'll see the holes where the posts from the battery pack insert. For this next part, you'll need a business card or some paper. I've found that a double-layer (single fold) of business card works, so probably a triple or quadruple-layer of paper will do as well. Cut the card such that it is just short enough to fit lengthwise between the post-holes, and wide enough that when folded lengthwise it will fit into the recess. Position the folded piece against the top "wall" of the recess between the post-holes and then insert your battery.
The card/paper pushes the battery downward just enough to make solid connection with the gold contacts. I did this about a month ago, and the phone has never sinced turned off on its own (it was doing it a few times a day prior to that).