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HP Business Inkjet 2800dtn - cancelled a print job, and now receiving error indicating all ink cartridges need to be installed. Printer was working fine, and all ink cartridges plus the black printhead were new last week. Have removed all ink cartridges, shut printer off, and tried to install one at a time. Results in same error message.

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  • kwelding May 23, 2009

    Did not work . . . tried twice.

  • kwelding May 23, 2009

    What internal part would need to be replaced and what would be the approximate cost? No local repair available, and the cost of shipping to HP Authorized Repair is costly.

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No u not need to change parts.
First clean ink cartridges and its position on printer.
Also check on ink cartridges that thee is not any dust or plastic strip.
Make sure ink cartdges are fix on exact position.

Posted on May 23, 2009

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  • Master
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Hi there,

Please go to the below link -

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=vn&docname=c00249451

(here is full information for your question)

Thanks

Posted on May 23, 2009

  • Mukesh Kumar May 23, 2009

    that means there is some internal problem in your printer, need some repair.

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