Question about Dell Latitude C610 Notebook

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Black screen say unsupported memory , remove the unsupported memory from socket 1

My dell C610 does not reboot . How do I restart from bios?

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Re: Black screen say unsupported memory , remove the...

I think you might have a faulty memory module. The socket where you push the PC card is not the Socket 1. I think the notebook is complaining about the Memory socket witch you can access if you remove the memory cover(click for details) on the bottom of the notebook. Try reseating the memory module, remove it from the socket and install back. Make sure the memory contacts are clean and not oxidized; clean them with an eraser if they oxidized. Try moving memory from one socket to another. If you have two memory modules installed, remove them one by one and test the notebook with only one module installed. Find out which module is bad.

Posted on Oct 19, 2007

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Hello, When I tried to reinstall windows on a formated drive, after I changed the boot sequence , before starting bios it requires a password. Plese help

Easiest way is to reset the BIOS. If you remove the battery, and leave it unplugged and without it's main battery and BIOS battery, it should clear it.

This is another reply posted by another tech:

Toshiba A215 Password Removal By purpledog1 on Aug 18, 2008
Follow these steps to remove / disable the BIOS (CMOS) Password on the Satellite A210 / A215 (PSAFGx ) models:

1. Turn the computer OFF, if it's on.

2. Remove the memory module cover, on the bottom of the computer.

3. Check the configuration of memory modules in the two sockets. It's necessary to have a memory module present in the outermost socket only.
  • If there is a memory module in only the outermost socket (the one farthest from the system board), then continue to step 4.
  • If there is a memory module in only the innermost socket, move it to the outermost socket.
  • If there are memory modules in both sockets, remove them both, then re-insert one of them into the outermost socket.
4. With the computer oriented as in the photo above, carefully peel back the black Mylar film. Pull this film to the side enough to expose the B500 solder pads (see photo below). Tape the film to the computer's case, as shown. Do not remove the film completely, because it may be difficult to re-attach it correctly.

5. Short the B500 solder pads on the system board. Needle-nose pliers or a flat-blade screwdriver works well to short them.

6. While continuing to short-circuit the solder pads, turn the computer on, and continue shorting the pads until the Toshiba Logo Screen disappears.

7. Re-position the Mylar film over the system board.

8. If you removed a memory module, turn the computer OFF, then re-insert it.

9. Re-attach the memory slot cover.

10. Restart the computer to verify that the password prompt no longer appears. If it does still appear, then repeat this procedure, starting with step 1.

Jul 26, 2011 | Toshiba Satellite A215-S4747 Notebook

1 Answer

An unsupported memory module was detected a

Sounds like the Memory Ram that you tried to install went haywire. Take it out and make sure this ram is compatible.

Apr 10, 2010 | Dell Latitude C810 Notebook

1 Answer

I put a c610 bios update in my dell c510 latitude laptop

Normally, firmware updates are not reversable .... just like is says in most such update routines

Mar 18, 2010 | Dell Latitude C510 Notebook

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Dell latitude c610 . how do i reset it back to factory settings when in the bios setting.

when in BIOS you will see at the bottom of the screen or somewhere on the screen depending on your BIOS chip (AWARD or AMI) THE MESSAGE "RESET DEFAULTS OR FACTIRY DEFAULTS.This resets the original setting when you aquired the system.

Jan 01, 2010 | Dell Latitude C610 Notebook

2 Answers

My laptop will not turn on again.

1. Remove the battery and reinsert it. Reboot. 2. Press F2 at bootup and boot is Safe Mode.

Nov 09, 2009 | Dell Inspiron 6400 Notebook

1 Answer

My dell 610 won't start

Unplugging all unnecessary devices such as printers, network cable, usb devices etc. and see if anything changes. Try rebooting it in Safe Mode:

To go into safe mode -- Press F8 key as soon as the pc restarts.

(You will have do again if pc starts in normal mode.)

You would see a black screen as soon as you hit f8.

Select Safe mode

On the black screen >> select the option that says

Mar 30, 2009 | Dell Latitude C610 Notebook

2 Answers

Dell laptop Latitude c 810 BIOS revision A12

Your laptop's memory is malfunctioning. To remove the memory, power down your laptop.
Turn it over and you should see a cover about the middle of the back. Open it and there you should see the memory. You may or may not have more than 1 memory Dimm. Also there are 2 slots. The bad memory is the one in the first slot. Take it out and put the other in it's place. the laptop should boot up ok, but slower because of the missing memory which you should replace.
If you get the same message, replace the memory with the one you took out, then reboot.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 14, 2008 | Dell Latitude C810 Notebook

1 Answer


The bios is where all basic information is stored for your computer it is hard wired in but can be changed.
when computer first starts and starts listing memory hard drive etc near the bottom of the screen you should see word to the effect to access bios press Enter / f2 if you pres what key is there your computer will go to bios setup
If you do this do not change anything but restart and go on net to find out more first

Jul 17, 2008 | Dell Latitude C610 Notebook

2 Answers

My Dell C610 won't reconize the second stick of 256 mb memory

As the computer boots, it detects the additional memory and automatically updates the system configuration information
where did you get the memory?
If it is in properly and does't work,it is either bad or the wrong part number for your Dell C610

Nov 27, 2007 | Dell Latitude C610 Notebook

1 Answer

Does not start

Did you recently add a memory..?If yes Then remove it because a frequency mismatch can cause this problem...Another possibility is that the Memory may be oxidized at the end..If this happens then remove the memory and rub the edge(the side which you plug into the slot) with an eraser and then put it back...There's another possibility that the memory slot on the motherboard may be damaged..So try plugging the memory into the other slot and try again...Let me now what happened...

Oct 19, 2007 | Dell Latitude C610 Notebook

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