Question about Dell XPS 400 Dual Core 2.8Ghz, 512MB, 160G, 128M ATI, DVDRW & DVDXPS400 PC Desktop

1 Answer

Video Card replacement seemed to cause further problems

After turning on the computer, it turned itself off and then on repeatedly. Received message that PCI express card is operating in X1 mode,but when I hit F2 it operated normally. Brought it to the shop, the next time it started to turn itself off and on again, they replaced the video card. But now I have no sound, and the CD/DVD drive can't read anything. Any idea what could be happening, I'm at a loss and wondering if the video card was even the problem to begin with

Posted by on

  • 1 more comment 
  • minyades May 23, 2009

    Hi Nic,

    Thanks for responding. I did manage to get sound again by using the Sigmatel HD audio codec which apparently came with the ATI PCI Radeon X300 SVGA card as the default audio, instead of my Creative SB X Fi . The shop never told me there would be any conflicts and never even tested my video to see if I had sound.I would like to use my Creative SB, but I'm not sure how to go about it.I have a Dell XPS 400 Windows Media Center Edition Service Pack 3. The original video card was a nVidia GeForce 6800 and I have a 16x DVD-ROM & 16 DVD+/-RW which is still not working. I did check in Device Manager and it claimed everything was working properly and the drivers were all up to date.Any insight you can provide is greatly appreciated.

  • minyades May 24, 2009

    Hi Nic,

    I tried but unfortunately downloading the drivers didn't seem to make a difference especially for the cd/dvd. I got error messages like no matched device detected, after I ran the downloads from Dell. I was able to get sound using the update for Creative SB, but the sound was only coming out of one speaker and then it stopped. There has to be some massive conflict going on, which I just can't find. Can't go back to the repair place, the owner let it be known he expects to be paid for any additional work that has to be done. The most he said he would do is check to see if any "wires" were out of place.I did let my credit card company know that I was contesting the charges and would only pay part of the overall cost. Anyway I do want to thank you for taking the time to try and solve the problem.


  • Nicolas
    Nicolas May 11, 2010


    It sounds like they uinstalled something that went wrong when the changed your gpu.

    You probably need to reinstall the drivers for your soundcard and the drivers for your cd/dvd, i think that will solve your problem.

    To help you find the correct drivers i need to know the model, the model numder and what OS you running on it. Give me those anwers and i will try to link you to the support site for your pc.




1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,073 Answers

Hi again!

Ok, this it the supportsite for your pc:

The only thing is that there isent any mediacenter for that pc, so i thionk its better if you follow this link and enter the TAG number that on you pc, that will take you directly to all software and drivers that came on your pc:

Follow that link, select drivers & downloads, selcet enter the TAG,
Now type the tagnumber that you will find on your pc.
Dell will now give you all the drivers and the uppdates you need, i think a good idea is tho reinjtall the sound drivers, there are drivers for your cd/dvd for downlad also, install the to and se if the cd/dvd works, if it doesent work, take the pc back to the store and tell them that you want them to fic the problems they caused you,

Let me know how it goes M8!

Good luck

Posted on May 23, 2009

  • Nicolas
    Nicolas May 27, 2009

    Hi again Lois M8! Sorry for the late answer

    Wtf! is that shop owner dumb or something? thats NOT a proper way to handle customers! dont you have a law aginst bad repaires like that? here i sweden we do.

    Tell him that you will go ta another store, and if the find out that the problem was caused by them you will not only reclaim your money back but also for al the truble that shop caused you, and that wont be cheap for them.

    And yes, it seems to be a conflict somewere, but im not sure that it is a big one.

    Anyway, i still think that it is that show duty to help you, when you left your pc to them is was working perfec, after you got it with a new gpu installed from them you have conflicts. no dubt about it! its their responsibilty to do a good work and test the pc before giving it back to you


    Let me know how it goes



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

This desktop dell vostro turns itself on and off without the button being pushed. sometimes it makes it to windows, and seems to run just fine, then it goes to shutdown by itself... then turns itself back...

Well in the system Bios or setup there are options where you can have the computer turn itself on automatically at a certain time. However, the fact that yours is turning itself on and off seems to indicate that it is either over heating or it is running into an issue when trying to boot and it keeps recycling the boot process. There is an option that you can set that will turn off automatic restart on boot. Turn off the computer and then turn it on and start hitting F8 repeatedly until you see Safe Mode as an option. Scroll down through the options and you will probably see an option that lets you stop automatic restart on boot, and take it if it is there. This will allow you to actually see the error message that is causing your computer to reboot itself.

Mar 19, 2012 | Dell Vostro 410 Desktop Computer

1 Answer

When i switch on the monitor the on/off button blinks and i don't get a picture.

Most monitors will behave that way if they don't get a signal from the computer so there's nothing to display. A quick check of the monitor itself is to disconnect the signal cable from the computer and then turn the monitor on. Most monitors will display some kind of a message that there's no input and to check your cable connection. Then the power indicator changes color as the monitor blanks out.

You will probably find that your computer isn't starting up when you turn on the power. A common computer problem is that it will turn on when you press the power button, showing a power light and you'll hear the fans inside start running, but it never actually starts running. Then there's no video to the monitor and you see the trouble you described.

The monitor may still be bad. If everything seems to be starting normally and you hear the Windows startup sound through your speakers, but the display stays blank, try another monitor. If that one works, you'll need to have the bad one serviced or replace it. If the test monitor is also blank, the video circuitry in your computer has failed. If the video is built into the motherboard, you can install a plug-in video card as a replacement.

If the computer is turning on but never starts running, that can be a pain to figure out because several things can cause the trouble. The most frequent causes are a bad power supply or motherboard. Bad RAM or a defective drive or other device connected to the motherboard can also keep the board from starting up. The processor itself can fail, but that's not common. I start by removing everything except for the power supply, processor and fan to see if the motherboard is starting. If the motherboard doesn't give a "no memory" error (usually a long beep), you need a power supply or motherboard. Otherwise, the basic hardware is fine, and you can start replacing parts until the trouble comes back, and then you'll know what caused it.

Good luck, and thanks for using Fixya!

Dec 28, 2010 | Samsung Syncmaster 940BW LCD Monitor

2 Answers

Have moved and connected back up, Monitor message in middle of screen OUT OF RANGE

check the cable be connected in the right post ..if you have a video card and a on board card might connected it by mistake in the on board card port ..and this one is disabled cause you have another card on a Pci port...
another issue may be from the plug itself...try to move them cause this message is received only when it do not gets signal

Jan 29, 2010 | BenQ FP531 15" LCD Monitor

1 Answer

My monitor turns into color pattern screen after on for just a few minutes. Have to reboot but repeats the problem. It is an Acer notebook aspire

Video Card problem sir. This can be caused by the video card problem but worst, the hardware itself. Try going to the device manager.
CLick the Diplay adapter
Then right click your video card then uninstall.

You might notice that the resolution of your display is bad but if the problem doesnt show up meaning you need to download a new driver for your video card..

If that doesnt work... you need to let a technician check your vcard.

Hope the first one helps

Jan 23, 2010 | Computers & Internet

1 Answer

Boot problems with compaq f700

Hello there
1) You got a driver or device problem,
2) use the drivers that cam with your f700 particulary these ones, 1) video card 2) sound card (sometimes if driver is bad, it can cause these problems)
3) RAM problems, to isolate the problem, if you have the expertise take ount one ram module at a time and turn on the computer. see if these helps!

Apr 22, 2017 | Compaq Presario 700 470024-192 Notebook

1 Answer

Upon physical installation of an N7600/HDT/256M

Make sure non of your fans are obstructed....if not contact the manufacture for trouble shooting help

Btw, I’m available to help over the phone in case u need at

Aug 27, 2009 | ASUS N7600GS/HTD/256M GeForce 7600GS 256MB...

1 Answer

Samsung GH19LS LCD Monitor wont display computer signals

You should have received two cables with the monitor. One is for VGA and plugs into you video card or computer board . The second one is for DVI digidal video and if you have that cable it plugs into the square connector. Then if you look into your monitor manual or quick setup sheet it will tell you how to connect and set the monitor to either VGA or Digital. I'm sure that is what has to be set. Don't hook up both cables to the monitor and computer. Only use the one. Digital gives you a better picture if your computer has that function. Hope this is helpful. Bud

Jan 04, 2009 | Samsung SyncMaster 910MP 19" LCD Monitor

3 Answers

My monitor turns itself off

If it's only a few months old then send it back under warranty.
The fault you have is the inverter circuit.

Hope that helps. =)

Apr 12, 2008 | Acer AL2032WD 20" LCD Monitor

Not finding what you are looking for?
Computers & Internet Logo

124 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Alun Cox

Level 3 Expert

2678 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides