Question about HP Pavilion dv9628nr Notebook
When i plug in my DV9628NR, the light connecting the power cord to the laptop comes on just fine, but the charging light doesn't come on, and the laptop wont turn on, no matter how long i charge it. I didn't know if this might be the battery or another problem, but I thought I'd ask before I went and spent the money on a new one. Thanks.
You can check the power adapter by using a voltmeter to see how many volts the adapter is putting out. If it's within normal limits (should be about 18 volts if memory serves correctly--although the voltage should be listed on the adapter), then you are looking at a motherboard problem. Even if the battery is no longer able to hold a charge, the computer should still start. Sounds to me like it just quit all of a sudden.
So--first check your voltage.
Then check e-bay for a used motherboard. If you are not inclined to work on a laptop to this extent, you will probably be further ahead to buy a new or reconditioned one.
Let me know if you need further info.
Posted on May 23, 2009
Hi thanks for using fixya!
May I ask, how many years now is your laptop?
Try to remove the battery, and use the AC adapter instead, connect it to your laptop, check if its going to have a power. Turn it on. If its turning on and working normally, then the problem is your battery, you have to purchase compatible and original battery. If its not working while it is connected to the AC adapter, check if the adapter is supplying power, because maybe the problem is with the AC adapter.
If you need further assistance, let me know.
Posted on May 23, 2009
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Posted on Jan 02, 2017
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Symptoms of a broken power jack
1. If you wiggle the power cord or the AC Adapter connector on the back of the laptop, the power LED and battery charge LED start to flicker.
2. Battery will not charge in the laptop.
3. Laptop runs fine off a charged battery.
4. With the AC Adapter connected the laptop appears to be dead.
No power LED or battery charge LED activity.
5. Laptop randomly powers off without any warning.
If your laptop is out of warranty, then you can fix the problem by re-soldering DC-IN jack on the system board. If it
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