Question about Sony Grand WEGA KDF-60XS955 60" Rear Projection HDTV
When I turn on the TV, there is only green horizontal lines on the screen, and NO picture.
When I change the channel, seem to be changing channel because there sound change but no picture of video display.
I bought a new XL-2200 replacement lamp, and change the old lamp, but the problem still exist.
2003-2004 Model Year Grand WEGA Televisions:
Models: KF-42WE610, KF-50WE610, KF-60WE610, KDF-70XBR950, KDF-60XBR950, KDF-42WE655, KDF-50WE655, KDF-55WF655, KDF-60WF655, KDF-55XS955, KDF-60XS955, KF-42WE620, and KF-50WE620.
As technology evolves, Sony continually looks to stand behind the reliability of its televisions. It has come to our attention that a very limited number of televisions manufactured between 2003-2005, after a period of time exhibit a stationary scribble / random line pattern on the screen. Click here to see photos of this symptom.
As part of our commitment to quality, Sony is announcing that for any owner of this model television who paid out-of pocket expenses on or before May 26, 2006 for an estimate or repair service to replace the optical block for this specific issue, Sony will reimburse the customer by mail for his/her parts and labor expenses. To receive reimbursement, please follow completely the directions and terms on the claim form for reimbursement; all claims must be postmarked by May 31, 2007.
In addition, for any customer who later experiences this issue on one of the affected models, Sony will cover the cost of the optical block repair at no charge through September 30, 2007. All other terms of the Sony limited warranty continue to apply.
Posted on Jan 23, 2008
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