Question about HP Officejet 5610 All-In-One InkJet Printer

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Aligning cartridges, please wait

Been trying to fix this issue. HP can't help, the tech had me #3 and #6.
When I turn my printer on, it wants to aligning the cartridges. It prints the page, I put the page on the glass, then it says aligning cartridges, please wait. I have left it for the last four days, it still says aligning cartridges. There is nothing wrong with the ink cartridges because I put them in my other printer and they are fine and full. Why is it stuck? I have unpluged and repluged. I really like this printer, please help.

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Pressed ok more than once to start alignment??
Have you worked through this page already? And you tried the "Bypassing the print cartridge alignment" solution? See HP's solution here. Make sure you don't have photo paper or colored paper in the input tray when aligning...
When you perform the reset, did you unplug the data cable (usb) as well as the power, and wait a few minutes? Try leaving both data and power cables unplugged for 1/2 hour and then resetting, and make sure you complete the power cycle by pressing start copy color. Link here.
If none of these steps work, try removing and reinstalling the cartridges, and if that doesn't help, here's a last ditch fix that may work in your case.
Otherwise, I'm afraid service is the answer...

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



Posted on May 23, 2009

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Posted on Jan 02, 2017

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I have an HP Photosmart C4795 printer. I am getting an error "cartridge error:. I have tried changing to new original HP ink cartridge and loading and unloading cartridge several times. I can not...


Welcome to FixYa!

Try to reset the printer by doing the following;

1. Turn ON the printer.
2. Disconnect the USB printer cable at the back of your printer while the printer is ON.
3. Remove the cartridge.
4. Wait for the "Insert Cartridges" message to display on the message screen of the printer.
(You can skip this if your printer does not have this feature.)
5. Disconnect the power cord from the back of the printer.
6. Wait for 1 minute.
7. Reconnect the power cord.
8. If the printer does not turn on, use the power button to turn it on.
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I hope that this would be helpful to you, thank you for usng FixYa!
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Hp photosmart c5280 Cartridge Alignment problem. everytime I try to print it tells me to run alignment test, and then when the alignment is off, it won't let me print...HELP!


Please follow the below steps. After evry step, if the cartridges are not allign automatically, allign it manually by the below steps.
To align the cartridges from the All-in-One

1. Load letter or A4 unused plain white paper into the input tray.
2. Press Setup.
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STEP 1.
Please take out all the cartridges and clean the copper contacts with the help of a lint free cloth and the water.
STEP 2.
1. Un plug the power chord from the back of the printer.
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Please follow the below steps. After evry step, if the cartridges are not allign automatically, allign it manually by the below steps.
To align the cartridges from the All-in-One

1. Load letter or A4 unused plain white paper into the input tray.
2. Press Setup.
3. Then scroll using the down arrow key and select Tools then select Align print cartridge or Align printer.

STEP 1.
Please take out all the cartridges and clean the copper contacts with the help of a lint free cloth and the water.
STEP 2.
1. Un plug the power chord from the back of the printer.
2. Press and hold the power button of the printer.Wait for 30 seconds.
3. While holding the power button, re-plug the power cable.
4. Turn on the printer, if it is not on.
STEP 3.
Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold OK and HELP buttons while plugging in the power cord.

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1 Answer

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Once you insert the cartridges, please follow the below steps.
1. Press the Setup button on the control panel.
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3. Press 4 on the keypad or scroll to Align Printer. The alignment process starts.


If still the issue is not fixed, please follow the below steps.
STEP 1.
1. Un plug the power chord from the back of the printer.
2. Press and hold the power button of the printer.Wait for 30 seconds.
3. While holding the power button, re-plug the power cable.
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STEP 2.
Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

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2 Answers

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This could be an issue from remanufacturing. Try a new cartridge from HP.

Many manufacturers have hardware in the cartridge and the printer that tell the printer "new cartridge". When a cartridge is refilled, you can have that giving a "bad" message.

I wish that I could be of more help.

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Print cartridge

When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

Clean the contact points on the cartridges with a dry, lint-free cloth.

1. Open the top cover of the printer.

2. Remove the print cartridges.

3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.

5. Insert the cartridges back into the printer.

6. Close the top cover.

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If you still cant communicate try with new cartridge .


Hope this help. Please Rate My Response! Thanks!

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Hi,

Please click on the web link given below and perform the steps as provided in the web page to get the issue fixed.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042820&cc=us&lc=en&dlc=en&product=79499

Have a great day!

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