On my windows laptop I have a virus, it lets me go to a screen that says start windows normally and other stuff but I tried all of them the virus won't let me past the start up loading bar it just restarts. I also tried playing around with the thing where you can hit f12 and it goes to a menu but nothing will work.
I had the same exact problem on my old laptop. The best thing to do is reboot your whole computer. The cd usually costs around 30 40 bucks, but it is way better than letting your computer just go to waste or paying a professional which is much more expensive. If you are worried about losing all your info, dont worry, Most cds have an option of keeping all current files and stuff, it just takes longer than rebooting everything including files. just make sure you buy the correct CD
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Try to boot it from safety mode. and try to restore your system first. If the restoring is failed, boot safety mode again and back up your files. If you can't boot your laptop from safety mode, use anti virus program CD like norton. Mostly, your system is messed up by adwares, spywares, and virus. If all things fail, you should check your HD.
Virus removal can be quite tough depending on which virus it is and how well it's established.
Disconnect your computer from the internet, power it up and keep pressing F8. It will show a black screen with white writing, select Start your computer in "Safe Mode" lots of white writing will come up on the screen, this is normal. It will eventually start up, but will look odd. This is also normal. In Safe Mode windows only starts programs needed to run the computer at is minimal amount. You will now be able to open up your anti virus and scan for viruses.
After, shut your computer down and start it up normally, run a scan again to make sure. then download Malware Bytes, install that and scan again.
If this doesn't work you may need to take it to a computer repair shop.
Start you're computer on safe mode an run you're antivirus
Using the F8 Method:
Restart your computer.
When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen as shown in the image below.
Using the arrow keys, select the Safe Mode option you want.
Then press the enter key on your keyboard to boot into Windows 7 Safe Mode.
When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode.
Do whatever tasks you require, and when you are done, reboot to go back into normal mode.
The first thing you should do is back up the HDD, Remove the HDD from your Laptop, you find the lid that opens the HDD access slot under the laptop or ask someone who knows how. if available there are aftermarket 2.5 HD enclosures that lets you install the 2.5 in.hdd of your laptop via a usb. you can plug the usb to a desktop PC and backup your files. then reformat your hdd. reinstall the hdd to your laptop. replace your memory ram which causes the blue screen with a new ram, reinstall the OS.
Try starting your computer in safe mode and do a virus scan once in safe mode. While in safe mode Windows only loads the basic devices to run your computer and usually viruses are not loaded untill windows starts in regular mode. Don't panic once you are in safe mode and your screen looks all grainy, this is normal.
Restart your computer and press F8 as soon as you turn it on.
Sounds like a hard Drive problem. A virus actually. The Best thing to do if Safe Mode Failed is the Repair Your system, to do this insert your XP CD and wait until it says 'Press any key to boot CD' Press any key and follow instructions to repair windows. If it works, run a virus scan immediately. If Not, take it itno a computer technitian to look at it if you want the stuff on your Hard Drive, of if you feel you don't care too much just wipe the Hard Drive and Re-Install Windows XP. just do the same thing as repair but instead follow the instructions for Installing XP and choose either Clear or Erase Hard drive if you don't want the info or choose don't clrear or Erase if you really want stuff from your hard drive, But run a Virus scan Immediately asap.
This is called the Blue Screen of Death (BSoD), as scary as the name sounds if your laptop isn't ancient you more than likely can save it. depending what you were doing on your pc last, installing a game or whatever, start it in 'safe mode'. it should start up just like a normal computer but with a few changes like anti virus disabled. From here you can unistall whatever you were last doing on the computer, clean it up and try get her running again, the usual stuff, try defrag the computer, right click the drive in my computer>tools>defrag now, theres also other options in there like clean up and error checking both will help. Try and save it yourself, if all this fails your computer fixing person will probly have to wipe your hard drive, in which you will loose all your data and start a fresh laptop.
It would also help to know what you last did on it, on the net? downloading stuff? installing something?