Question about Dell 922 All-In-One InkJet Printer

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Cartridge stall; Nothing printed

My Dell A920 All-in-one suffers from cartridge stall. Cartridge moves across its area in a second not stopping to leave any mark on the paper. Occasionally if I press a button on the panel a sheet of blank paper is delivered please solve

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When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

Clean the contact points on the cartridges with a dry, lint-free cloth.

1. Open the top cover of the printer.

2. Remove the print cartridges.

3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.

5. Insert the cartridges back into the printer.

6. Close the top cover.

7. Try printing again.

If you still cant communicate try with new cartridge .


Hope this help. Please Rate My Response! Thanks!
PREM

Posted on May 25, 2009

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Worth a try for nothing.

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Hi and welcome to FixYa,

Initially, check/clean the encoder strip. This would be the long narrow plastic strip with barcode like markings. Ensure that it is clean, no smudges, ink marks or any paper debris that may obstruct a light sensor passing through it other than the barcode like markings.

Pls post back result(s). Good luck and Thank you for using FixYa.

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If you want to test yours, simply take out both ink cartridges, and re-insert them one at a time. If you've put a working cartridge in the flashing will stop; if you've put the dodgy one in it'll still flash. Just replace the dodgy one.

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