Freezer compartment door rides high and scrapes the flashing above the door causing a scraping sound. The other door sits about a 1/4 inch lower and does not scrape. I think if I adjusted the level of the refrigerator or the freezer door itself, it would create just enough clearance to solve the problem. Suggestions? Kitchenaide KSSS42DA.
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you have to defrost the freezer the old fashion way...which means it does not do it on its own....you have to shut down the refrigerator in order for it to start melting...and then sop up any water with towels or bowls....key is to never let it get full of snow, so it's easier to do.....another way to defrost it, which I do...is to take a wooden spoon, never metal....and just scrape out the layers of snow that has formed into a bowl as you scrape, put the bowl inside and just scrape it into it.......if you do that once a month, it should keep the snow from too much buildup....I love my IGLOO it's perfect for just me and my condo....and I just redid my kitchen.....however after 2 years now, it's not cooling too well, which I have read other comments that this happens...
I think the problem happened during defrosting. i will tell the important steps that should be done while defrosting. Check whether you done the same steps or not.. If you done the wrong steps kindly contact the Shop where you buyed and tell them to replace with your guaranty(if available).
Here are the steps.
Shut off the power to or unplug your freezer. It can't defrost if it's still running. Find the drain hole near the bottom of the freezer and put a plate or towel underneath it to prevent water from getting on the floor. Open the freezer door and remove all the food. Remove any baskets or other removable items from the freezer as well.Take the spatula and scrape away as much ice as you can from the walls of the freezer. This is cold work; I recommend gloves if you have any. After you scrape away as much as you can, use the dust pan and bowl and take out as much of the ice that has accumulated on the bottom of the freezer as possible.Replace the baskets or shelves in the freezer and shut the door. Turn the freezer back on. Put the food back in the freezer in an orderly manner where things can be found when you want them. Put items you hope to use soon in the freezer above your fridge or in a place inside your deep freeze where they will not be forgotten and used soon.Remove all of the excess water from the bottom of the freezer. You may use a kitchen towel for that; squeeze it into the bowl so you don't get water all over the floor. The water will be extremely cold. Once all of the water is gone, wipe down all interior surfaces of the freezer with paper towels. You don't need to use spray cleaner in the freezer unless there is some type of mess that was caused by food spilling.
Fill up the large container with warm water. Pour it along areas that still have a lot of ice buildup. Let it sit for a minute or two. Then take the spatula and scrape off any loose ice. The ice is likely to come off in big sheets Once again, remove the ice and water from the bottom of the freezer. Repeat this process until all of the ice is removed from the sides of the freezer.
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check your seals on the door and see if any on the compartments are broken because if the door is broken to the compartment it could be that the the cold and warmth is mixing causing your freezer to frost up temp could also be to high check all
TRY OPENING THE DOOR UP ALL THE WAY AND SQUIRTING WD-40 ON THE BOTTOM HINGE.
LET ME KNOW IF THIS WORKS.. MAKE SURE YOU CHECK FOR DUST AND FOOD PARTICLES THAT MIGHT NEED TO BE SCRAPED OFF THE HINGE FIRST....
take the freezer door off and put a washer or two on the bottom hinge. sometimes there are extra plastic washers on the top hinge that you can move to the bottom to lift it up.
also check if the hinge is bent or loose, as this may cause the problem.