Question about Electrolux EW1000i Front Load Washer

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Hard towels I wonder if any one can tell me why my towels even new ones are hard. I have tried using less soap powder, used a softner, and added an extra rinse cycle but still have hard towls.

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  • Soozii Mar 19, 2009

    My towels are also rock hard from the front loader. It's like exfoliating everytime we use them. I am now trying a liquid detergent and am hoping this helps.



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If you are drying your towels outside they will always be hard no matter what you try........ Drying them in the dryer is the only solution to that problem........ I have tried everything else and the dryer is the only thing that works..... Hope this helps

Posted on Jan 09, 2008

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Try washing them with a dryer sheet. Seems to help with hang drying.

Posted on Apr 15, 2009

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Yes the dryer makes them soft but who can afford to run it!!! I don't have a solution to the problem but I don't believe towels are hard no matter what. It is the front loader. I have just changed to an Electrolux from an F&P top loader and what a mistake!! My towels were never like this before. Hoping for a solution.

Posted on Feb 19, 2008

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Clothes always come out stiff. Towels are scratchy. Service guy told us we are using too much soap and we are using one half what the manfacturer reccomends. I am so dissapointed we are thinking of getting...

Hi from retired Englishman in SW France @ 13:52 Tues afternoon.

I don't think it is the washing machine, honestly! Don't consider wasting money- persevere!.
All that ALL machines do is simply flush the soap/powder down into the drum and then move the water, at what ever temperature you have selected, and washing around for a particular amount of time, then spin the water out before rinsing and spinning again.
There are a number of possibilities but continue to use the recommended amount of soap- the manufacturers are supposed to know best- although the more you use, the more they sell!!

1) maybe your water supply is very 'hard' i.e. lots of calcium. If so ALWAYS use decalc powder or tablets in EVERY wash. Also run the contents of a sachet (or 2) of a proprietary washing machine decalc/cleaner regularly- if very hard water do it once a month. It will help to keep the heating element clean. Even if you use tablets in every wash, their contents have been washed away with the waste wash water and no longer there for rinse cycles unfortunately.
2) try a different washing powder/soap!
3) If you are not using conditioner/softener already (you do not say) start using some. The only item for which my wife does not use softener is in towels as they dry one much more effectively without the 'coating' of softener!

I'd be very surprised if one or all of these options/choices does not sort out your problem!

Good luck,

John C

Feb 08, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

I have a Duet front loader and I've noticed that my towels get stiffer the more I wash them. I used to use liquid detergent and fabric softner, but the repair man suggested I use powder soap and...

No truth to powder being better .fabric softeners on the towels is fine it does help keep them soft they just don't absorb moisture as well.. I belive you biggest issue is over drying the towels,use a lower temp setting on dryer and do Not trust auto dry settings for towels,expermint with timed settings, if towels are not dry you can always add a few more minutes,but over temp and over dry will stiffen and age them prematurely

Sep 09, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Smelly towels

First do this: Start a normal cycle with no clothes in the washer. After the washer agitates (tumbles) a few minutes, pause the washer and look immediately if there are any suds in the machine. There should be no suds what so ever. If you see any, that means there is a build up of soap residue in your washer. That would be caused by an excessive amount of soap usage. You did not say how much soap you have been using. For a large load, use 1 to 2 tablespoons of soap at most (even less if it is 2X or 3X concentrate) and not more than 1 teaspoon of fabric softener if you use it. This is due to the fact that your machine is only using about 12 gallons of water, vs about 45 for your old top load machine. Your towels have soap residue left in them. Wash with no soap for at least one time. If you are doing only bath towels, and towels are used only to dry off your clean body after your shower, they are not dirty, just damp. They do not really need soap to clean them. (and remember to never use fabric softener with towels)

You did not state your model number, but I believe you have a tub clean cycle on it. Run that cycle with no clothes and a front load washer cleaner in it, such as 3 tables of Affresh, or a full bottle of Washer Magic, or Tide front load washer cleaner, or Whirlaway hot tub cleaner, or Smelly Washer Cleaner (

I have also heard some people have had better luck with powdered soap, but I think that the amount of soap being used is really your problem

Jun 14, 2009 | Washing Machines

1 Answer

Dishes have a white film on them when cycle is over

If you have hard water then you might want to get a water softner.And get cascade powder soap,tablespoon to a teaspoon of powder soap is all you need for a whole cycle.

Nov 23, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Soap not fully dispensing

Good you have he soap, powder is not a good option and maybe there is too much. Liquid soap should be no more than 2 Tbls and softner 1 Tbls. These machines use 50 gallons less water than a top loader. If you soap is ok than you can inspect the dispenser. The top cover has three hex screws on the back, ones with a torx use a 9/32 and if not a 1/4 socket. after you pull this cover off, push back and then lift noting a catch is on the front behind the console for alignment at replacement, you will see a white box with a spring loaded cam attached to a arm with a motor under it. Check for lime deposits careful to not loose the spring. Start a cycle and observe for hang ups sometimes a drop of 3 in 1 oil at the dispenser side does wonders.

Sep 07, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer


Take a few of your washed towels and start washing them again with no soap or fabric softner. After the washer tumbles a couple minutes pause the machine. You should see no suds at all. I'll bet you see some suds. Suds now indicates there is soap residue in the machine and / or the fabrics. The soap residue in the fabrics is what is causing most of the odor and the poor cleaning. The problem is too much soap and / or fabric softner. Remember, the old top load washer you had before used about 40 to 45 gallons of water for an extra large load. Your LG uses about 12. First thing to do is clean the washer using a package (three tablets) of "Ah Fresh" washer cleaner, using the tub clean cycle if your model has it, or if it does not have that cycle, use the hottest, longest cycle, + stain setting option. Second, wash all the clothes again without using soap or fabric softener. Third, from now on, use a maximum of a tablespoon of HE (even less if it is 2x concentrated) soap and one teaspoon of fabric softener. Hint: If you rinse well before you towel off your towels are only wetted with clean water. They are not dirty. If you wash them, try washing with no soap.

Sep 04, 2008 | LG WM2688HWM TROMM SteamWasher

5 Answers

Disgusting odor

I had the same problem, except it wasn't just towels. It was everything. I did some research and found that this is a common problem and nothing a tech can fix. I was about to go out this weekend and spend $1000 on a new washer because I couldn't use this washer on my clothes anymore. I did one more search for a solution and THANK GOODNESS found a solution on another site. A woman had the same problem and, after much trouble, someone at Best Buy finally told her to never use liquid detergent in the machine, not even HE. So I cleaned the inside of my machine, around the door, the rubber seal, etc. I ran the tub clean cycle with bleach and vinegar. The smell was gone and I have been using powder Tide ever since, and the smell hasn't come back!!!!!

Mar 12, 2008 | LG WM2688H Front Load Washer

3 Answers


no, the tumble dryer has nothing to do with it. My family always complain about our hard towels. Recently our front loader broke down & I had to hire a top loader til it was fixed - my towels became luxiously soft after just a few washes in it! I think it is how much more the washing is spun out. I am going to try to reduce the front loader spin speed when I get mine back. I never use a dryer on towels - takes too long.

Oct 29, 2007 | Candy AQ130 Front Load Washer

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