Question about Motorola Mobility RAZR V3

7 Answers

Won't delete message in outbox

On two seperate occasions friends have sent me a picture in a message...i replied to the message and then it won't delete from my outbox no matter what route i go about doing it


the message is displayed as "re:" in my outbox and will not delete!!


it's not a locked message but i acts like it and i don;t have the option of unlocking it...i don;t want to master clear...what should i do?

Posted by on

  • 17 more comments 
  • TgrSb19 Nov 04, 2007

    I have the same exact problems, but mine happened after sending picture messages. I was sending my picture messages online and after they were sent they got locked and there is no way to get them unlocked. I did not however lock them... There are a total of 33 of them locked. PLEASE help, I don't want to master clear because i will lose all my photos. Thanks for any advice.

  • brady5060 Nov 16, 2007

    i've sent picture messages and it wont delete them from my outbox and it says its locked but i dont have the choice to unlock it

  • ezzy0421 Dec 31, 2007

    I have the same problem. I text messaged some picture and now I cannot delete them out of my outbox. It says cannot delete locked messages but it does not give me the option to unlock them, what do I do?

  • dkts Jan 08, 2008

    My home screen is showing I have a message but when I go to my voice mail it says that I don't have any. It also appears that I have a message when I go to the message menu under voicemail it has the number 1. How can I delete this message??

  • lmares Jan 18, 2008

    I have the same concern. I have a Razr V3C. I have 5 messages in my OUTBOX that I can not delete because they are in send mode or lock mode (Never locked them). Help

  • Anonymous Feb 10, 2008

    I have the same problem and I had thought of the master reset but i don't want to loose all my contacts and ringtones. Does anyone know if it will erase them.

  • Anonymous Feb 10, 2008

    My cell wont delete messages it says you can't delete a locked message and I have tried every thing i know but master clear or reset because I don't want to loose all screensavers, pictures, ringtones, contacts ect. Does anyone know if I will lose all of them?

  • Anonymous Feb 13, 2008

    when i delete my inbox it still says that i have pix messages and its full...but there arent any messages in my do i delete the pix messages

  • Anonymous Feb 14, 2008

    i have 4 messages i cant get rid of the are "sending" for 2 months how do i get them out of my outbox??????????

  • jimmy324 Mar 03, 2008

    I have 3 messages the wont delete in my outbox that when I go to delete them it operation failed,sending in progress, and locked message one of each

  • kacylee Mar 22, 2008

    trying to delete a outtbox mesage from my phone

  • Anonymous Jun 07, 2008

    wont delete locked messages

  • Anonymous Jun 07, 2008

    my picture messages that i have sent wont erase its says there locked

  • Sdetlefsen Jul 30, 2008

    I have 49 messages on mine that say locked and won't let me clear them :(

  • sfg_gurlz Sep 11, 2008

    it wont let me delete my outbox and its keep saying locked but there isnt anyway for me to unlock it and its urking me really bad i want them deleted asap

  • jspin6 Oct 17, 2008

    Trying to delete a text message in my outbox, the phone displays "can not delete a locked message". There is no way to unlock the message and when I try to view the message, the phone displays "operation failed". How do I clear these messages?

  • momcw Oct 30, 2008

    i have a picture message in my my outbox that was sent locked but now it wont let me delete it, how do i go about doin that??

  • Anonymous Dec 12, 2008

    it will not let me delete my

  • cady janey Feb 21, 2009

    I have sent picture messages to people and now it says operation failed. I tried to delete them but it say cannot delete a locked message.



7 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

THANKS!!!! I did not know about the [ _ ] key above the top arrow... wow, it was driving me crazy. I have been able to delete my old messages... I really appreciate the info!

Posted on Apr 23, 2008

  • chawnsmith Aug 15, 2010

    I m trying to figure out what things u r to push to delete the messages. I m nt sure what buttons to push and hw. plz help


  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Just delete the mail account and start with a new one

Posted on Apr 18, 2013

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I wanted to see what "locking" a message would do today, so I gave it a shot... bad idea. I spent 30 minutes reading forums of people having the same problems. When I pressed "Options" in my messages, it would not give me the option to unlock the message the same way it gave me the option to lock it before. I started getting a little worried when the only thing I found that worked for people was to do a master reset. I'm sure this won't work for anyone else, but all I did was power off my phone and turn it back on... went to the messages and selected "Options" again. Lo and behold, there was the option to unlock the message. I hope many of you have the same luck I did!

Posted on Mar 12, 2009

Try this:
When you are in your Messages/Inbox viewing messages, press _ key (above your up arrow) and it will give you choices like Reply, Delete, Clean all up, etc. I was able to delete my messages that way.

Posted on Mar 14, 2008

Master reset will NOT erase your images , music files, or contacts. Motorola had me do a rest for mine and it DID not clear my locked messages. Main master reset will erase all. Blue tooth all your info to anther phone and Master rest and have them blue tooth it back

Posted on Mar 10, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 7,752 Answers

I think you all should do a master reset and clear of the phone and that hopefully should clear the problem up, if that does not work then have the mobiles exchanged for new ones.

Posted on Feb 10, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Cannot forward or reply to messages with attachments, just sits in outbox

Please go ahead and delete some old mails

You can take the backup of the mails before deleting them..

Once you delete some of the old mails it would start sending the messages with attachments and would move into Sent items instead of Outbox.

The main reason is that your mail box limit is exceeded.

Feb 28, 2010 | Microsoft Windows XP Home Edition

1 Answer

I have sent a mail to my friend one month ago, now I want to delete that mail from his account. Pls suggest...

You cannot delete the email unless you have access to his account. You can delete the message from your outbox (click sent messages then find and delete it).

Sep 22, 2009 | Google Gmail

1 Answer

Outbox cannot delete

switch off the phone and on it... reboot ur instrument.

Sep 04, 2009 | Nokia N76 Cellular Phone

1 Answer

TEXTS stuck in Outbox

first delete all items in the outbox as well as from the sent items. switch off your cell, remove the battery and again put the battery and switch on. now try sending a message. this may help.

Aug 29, 2009 | Sony Ericsson S500i Cellular Phone

1 Answer

I cannot delete messages from outbox

switch off ur mobile and turn it on back
then delete, it will

Jun 25, 2009 | Nokia 6600

1 Answer

Sent messages limit?

what you do is start fresh delete all sent messages and the voyager only hold a 100 message for inbox and a 100 message for outbox and a 100 drafts

May 06, 2009 | LG VOYAGER VX10000 Cellular Phone

1 Answer

Texts go to outbox but are not sent

Had a similar problem myself (Sony Ericsson W890i) - just a plain old SMS message got 'queued' in the outbox, and all further messages I tried to send got sent to the outbox too without ever being sent.

What I did was delete all the messages that I could from the outbox (5 out of the 6 which had been 'queued'), and the one remaining message that I could not delete I cancelled, sent it to the Drafts folder, and then Saved it (to the SIM). I then switched off the phone, took out the SIM card, put it in my old Sony Ericsson handset, switched that on, went to the Messages folder and deleted this one troublesome SMS message from the 'Saved' sub folder. Replaced the SIM in my current handset, and sending messages thereafter was no problem. Hope it works for you too!

Dec 10, 2008 | Sony Ericsson Walkman W810i Cellular Phone

4 Answers

Email stuck in outbox

Here's the fix if when you send an email attachment from another application it gets stuck in the Outlook Outbox...
Tooks us a long time to come up with it but great to have! It's fixed in Outlook 2007.
Complete hosted IT solution where we run all your applications and provide 24x7 support!
Work from any Internet connection anywhere.

Jun 18, 2008 | Microsoft Office Outlook 2003 for PC

5 Answers

Text messaging problem

Delete everything in your inbox and outbox. That solves the problem, I promise. Apparently this is very common with Razrs.

Feb 22, 2008 | Motorola Mobility RAZR V3

1 Answer

Virus messages being sent automatically

maybe your fone they have far you going to have install the antivirus that can protect your fone or you can reboot or troubleshot..

Aug 08, 2006 | Nokia 7610 Handheld

Not finding what you are looking for?
Motorola Mobility RAZR V3 Logo

1,917 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Cell Phones Experts

Virgil Wolter

Level 1 Expert

29 Answers


Level 3 Expert

1216 Answers

D. E. Hev

Level 3 Expert

1181 Answers

Are you a Motorola Mobility Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides