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Windows defender a few days ago i got a firewall warning and pop up saying updates available it says i have 24 viruses,its asking me to buy windefender but this is already on my system. before doing anything i went into my computer and ran windefender and checked my firewall,it says my firewall is on and no problems, the windefender checked and says i have no virus . im thinking this is not official ? ? my main problem now with these warnings is i can not remove them one is permantly on my start up screen, the download and update, keeps coming up and it keeps trying to run a scan. please can you help me get this off my computer i have tried all i can think of but im a pensioner and not very computer savvy

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It sounds like a fake warning alright. You should have a professional check it out. Malware removal is best done by a pro because often unwanted side-effects show up after removal, such as disabled network access. If you feel confident about fixing it yourself, try downloading the free version of Malwarebytes Anti-Malware from http://www.malwarebytes.org/. Perform the Quick Scan. This will take a few minutes. If it finds anything, then follow the prompts to fix it. Reboot if prompted to do so. Then also follow up with Perform Deep Scan afterward to double-check that everything got removed. Deep Scan can take much longer (hours). This should work. I suggest it with the best intentions, but if other problems arise, I disclaim any responsibility.

Posted on May 24, 2009

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