Question about Dell Dimension 5100 (D51L1) PC Desktop

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I cannot enter set up on my pc pheonix bios

How can i enter set up on my pc the error on the monitor said that identifying devices and my keyboard did not work what should i do?? if i cant use my keyboard how can i enter set up?? i already replace my keyboard and it still not working what should i do?????? pls help me

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  • emotep_19 May 23, 2009

    it still dont work what should i do????

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Try to change to a plug in pin keyboard not a usb keyboard. it wont load the usb driver either.

Posted on May 23, 2009

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Hello Ganguly

You likely need to enable legacy (older technology) USB devices in your desktop computers' BIOS.

How to enter the BIOS of your particular computer will depend upon its motherboard and BIOS.

HERE is a link to a site w/ a listing of BIOS manufacturers and how to enter their BIOS.

You can identify your motherboard and BIOS by running the free BELARC ADVISOR PC audit utility found HERE.

The BIOS is entered normally during POST (right after powering on or restarting the computer - while the screen background is still black).

It is during this period that you must strike the key or key combination required to enter the BIOS.

If you need assistance w/ this, please, run the BELARC ADVISOR PC audit utility and let us know what motherboard & BIOS is installed on your computer. Or, if yours is one made by a major manufacturer (Gateway, Dell, IBM, etc.), let us know the manufacturer, model, and serial number or service tag of the computer. W/ that information we'll likely be able to find out how to enter your computer's BIOS.


Please, let us know if this response was helpful for your or, of course, if you have more questions, etc on this topic.

Thank you
BJ

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