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Will not play Blue Ray DVD

Put blue ray DVD in sharp BD 21U blue ray player, setup started, after setup was complete movie didn't start. I put a different blue ray DVD in same exact problem. It plays regular DVD just fine.

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I had the same problem. Try this. Contact Sharp and have them email you the firmware update. You will need to download it from the email and transfer it to the player via a flash drive. See if that works. I am about to return my Sharp Blu Ray player to Costco and go back to DVD. There seem to be a lot of problems with the technology. Even when movies start to play, they have freezes and it is sometimes hard to get the menu to show up

Posted on May 24, 2009

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Posted on Jan 02, 2017

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I hope this is the back of your player. Connect your Cat5 (Ethernet cable) to your BD player and than to your router or modem. The port should look like this on the back of your player.
dustinfull_3.jpg


Once you have this connected start your player and it will have a option in the menu to update. Once the update is complete Toy Story 3 and all new BD discs should work. If not, its possible that the disc is bad. More often you just need to update the player.

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Could be one of three problems.

1 - The disk is in upside down. Try turning it over.

2 - The disk is bad. Take it back to where you purchased it and get a refund / exchange.

3 - The BR player is faulty. If you have played disks in this unit before, try another disk and see if it will play. If THAT disk plays, see #2 above. If it doesn't, and you get the same error, then the unit needs technical servicing.

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