Question about Samsung SGH-D500 Cellular Phone

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Bad reception When I am talking on the phone I can here people clearly, but the people I am talking to says my voice keeps cutting in and out. Do you have any suggestions. Thank you

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Re: Bad reception

Limeted service i have this problem on one sim that i want to use but no problem on the sim i dont want
pleeze help

Posted on Nov 14, 2007

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My service has worked fine for months and i had been using the 50 dollar a month unlimited prepaid plan. 2 weeks ago i changed my plan to the prepaid 30 a month 1500min/text plan instead to save a bit of...

Did you change phones? Sim cards? I am assuming you have the same phone, and they switched out the sim card (or maybe not?) when you changed plans.

Also, all 4G phones are also 3G and 2G phones, and they simply pick the best available. So if you lose 4G coverage, it will simply switch to the wider 3g network and when you're really remote, drop to 2G. This effects data speed primarily, there isn't any qualitative difference between them for voice and text.

It sounds like you might have something screwy with your sim card when the plan changed happened, I would call T-Mobile or visit a store and ask for a new sim card and be vocal about the poor reception after the plan change. Changing plans shouldn't normally effect reception, only changing phones/networks.

I myself experienced reception issues like yours, and the problem was a bad simcard. I'm sorry for the vague answers, but I think your best bet is to go to a T-Mobile store. They should replace the sim card free of charge.

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1 Answer

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I had the same probelm:My phone started using a female to tell me if somebody called to sent a text message.
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Solution: Tools -> 6)Voice Control -> 5)Voice Guide Set Alert to Off Set Reader to Off
I don't know how it got into this state, but turning off the Voice Guide Alert and Reader made it go away.

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1 Answer


There could be only 3 reasons for this
1. you are not in the range of service providers tower. to verify get another sim from another service provider and check.

2. the mobile's reception unit has gone bad. take it to the repair shop and get the reception unit repaired. This is a h/w fault.

3. The sim which you are using has been disabled by your service provider. Talk to your service provider regarding your account status.

4. your mobile is set to detect the service provider automatically. Change it to manual and search for the service provider and select the correct service provider.

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Unfortunately, solution is NOT free. Until Apple decides to take good look into this issue, you are left to buying another BT headset model.

I got lucky first time around, bought new Plantronics (not Playtronics...) Voyager 520 (I do love Plantronics 3xx design, this is the next best thing). It did cost almost twice as much as my previous headsets (about 45 EUR), but it's still on the cheap "side" and (to my experience) also the best value.
Hope new headset also lasts almost whole week before needing recharge, like my "old ones". :)

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yes they is you can take it to amobile service center and have them reflash the US Verison but you should go to network settings and change the auto to manual search for the band this should give you a better lock on the network and fewer drop calls.

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the phone itself has many gliches similar to this. only solution would be to get an upgraded firmware, or get a new phone. if all fails, contact nokia services, or your cell provider.

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have both the earpiece cable and microphone replaced

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