Bad reception When I am talking on the phone I can here people clearly, but the people I am talking to says my voice keeps cutting in and out. Do you have any suggestions. Thank you

You might need to go to an area where there is excellent reception and pull the icon down and redial message machine. Listen to the options first to make sure non saved messages. If so delete. If no saved messages you should now be able to end call. This should clear it. If still there try a reset.

Does not depend on the phone, is the phone company that provides voice message service.

Did you change phones? Sim cards? I am assuming you have the same phone, and they switched out the sim card (or maybe not?) when you changed plans.

Also, all 4G phones are also 3G and 2G phones, and they simply pick the best available. So if you lose 4G coverage, it will simply switch to the wider 3g network and when you're really remote, drop to 2G. This effects data speed primarily, there isn't any qualitative difference between them for voice and text.

It sounds like you might have something screwy with your sim card when the plan changed happened, I would call T-Mobile or visit a store and ask for a new sim card and be vocal about the poor reception after the plan change. Changing plans shouldn't normally effect reception, only changing phones/networks.

I myself experienced reception issues like yours, and the problem was a bad simcard. I'm sorry for the vague answers, but I think your best bet is to go to a T-Mobile store. They should replace the sim card free of charge.

try to do factory settings and on call settings select active voice clearence.

Your problem isn't your service provider-its your phone! I have a different LG phone than you, but from my own experience and what i have heard from many people who have LG phones, they all have reception problems. LG phones have terrible antennas in their phones. I'm trying to work on a solution to that now, if its possible. Contact me(True Love in DC) in a week to see if i discovered any solutions. In the meantime, a good thing to know about reception with ANY phone is this: the antenna is always at the top of your phone. Avoid holding or placing your hand and fingers near the top of your phone. And NEVER bend over while talking on the phone as u will be pointing your phone towards the ground. This almost ALWAYS cuts off your reception or even disconnects your call in progress. Learn the best reception spots in and around your home and other places you may be at too. Avoid walking around while talking on the phone. Certain buildings or parts of buildings play a part in your reception as well as certain lighting in the building. And finally, atmospheric conditions(storms, cloud cover, etc) are a big contributer in reception problems!

I had the same probelm:My phone started using a female to tell me if somebody called to sent a text message.
Phone: LG Lotus LX600
Solution: Tools -> 6)Voice Control -> 5)Voice Guide Set Alert to Off Set Reader to Off
I don't know how it got into this state, but turning off the Voice Guide Alert and Reader made it go away.

There could be only 3 reasons for this
1. you are not in the range of service providers tower. to verify get another sim from another service provider and check.

2. the mobile's reception unit has gone bad. take it to the repair shop and get the reception unit repaired. This is a h/w fault.

3. The sim which you are using has been disabled by your service provider. Talk to your service provider regarding your account status.

4. your mobile is set to detect the service provider automatically. Change it to manual and search for the service provider and select the correct service provider.

I have the same sort of problem...kinda..lol. My Vtech sorta 'cuts out' when there is noise at my hosue. The person I'm talking to can still hear me but I can't hear them. If my son starts crying or there's any other loudish type noises on my end, it's like the phone is trying to cutout my background noise, but all it's cutting out is the person talking to me. It's not that the noises in my house are loud and I jsut can't hear the person I"m talking to, b/c if i cover the mouth peice then no matter how loud the sound in my house is i can still hear the person i'm talking to but I HAVE to keep the mouth peice covered. It's really annoying!

It is 100% the mike. it needs to be replaced.

reset your voicemail, power cycle and see if that clears the problem.