Question about Dell Latitude D600 Notebook

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Dell D600 Issue with integrated NIC freezes computer randomly

Okay - Wierd problem. Dell D600, using Windows XP SP3 with the integrated NIC - a Broadcom 570x Gigabit controller. Obviously, it's working right now. But at any given moment my computer will grind to a halt and only process 1 second out of every 6 seconds or so. During the 5 seconds of inactivity, it's truly inactive - no mouse movement, nothing moves, sounds are interrupted, etc. BUT, keyboard and mouse movement IS tracked because if I type something or move the mouse during the down time, the system will ''catch up'' and process my keystrokes, etc. So here are some of the things that I've done: I've removed the card from the list of hardware and re-installed it. That didn't fix it - problem reoccurred within an hour of using the internet. It never occurs if I don't have the ethernet cable attached or when I use the integrated wireless card. (You'll probably tell me to just use the wireless, but the hotel that I'm at for weeks at a time only has wired internet.) The last time that the computer went in a ''seizure'' I patiently deactivated the integrated NIC by going to the network connections, right clicking and selecting disable. I immediately regained the full use of the computer, but within 1 minute of completing that, the computer gave me a blue screen of death and rebooted before I could read the screen. Once rebooted and after checking network connections to verify if the NIC was active, I posted this message - so it's not heat related either. So what else can I share to help you help me figure out what's going on?

mike

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  • Nick_Wilson May 27, 2009

    Yes, I use NAVCE and update virus defs every day. I have a firewall as well. I have programs for spyware removal/detection too. Now here's a really wierd one. Within 30 minutes of posting my help request, the computer again went into a seizure and when I rebooted it (I'm really not that patient with issues like this) the NIC card was gone from the list of available network connections. Nothing, and I mean NOTHING I have done has been able to make it reappear. I've removed the hardware and reinstalled it using the approved Dell installation for the NIC and while I didn't get any complaints from the de-install/re-install, the NIC still wouldn't show up in the list of network connections and to date has failed to show up again. So you're probably asking yourself right now: "So how is he posting this current message on the board?" Well, I went to Wal-mart and for $37 bought myself a Netgear Wireless router and hooked it up to the ethernet cable in my room and now am running wireless again. Stupid computer problems require stupid solutions like this. Still interested in finding a solution to this without having to scrap my entire hard drive and reload it just to eliminate software issues. Any other ideas?



    mike

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I have the same problem also with my laptop, in my opinion this issue is related to hardware as i reinstall my windows ,but i still have the problem, i will be glad if someone can help me with this

Posted on Aug 21, 2009

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Are you running any virus programs and firewalls?
If not you should be, and it appears you have some kind of infection and your computer slows down when you are connected to the Internet via the LAN cable.
Run your virus program and scan your computer for infections.

Posted on May 23, 2009

  • Chris Hingee
    Chris Hingee May 27, 2009

    I don't unserstand how you are running a wireless connection with a LAN cable from the Netgear wireless router.

    I'm making assumptions here.

    You have removed the Broadcom NIC and you have a wireless card in your computer.

    The Netgear wireless router is connected to your cable ot DSL modem with a LAN cable, and your computer is connecting to the Internet using a wireless connection via the Netgear.



    The only thing I can think of is the Broadcom NIC is faulty or becomes faulty with heat or the LAN cable from the Broadcom NIC is faulty.

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