Question about Dell Dimension 3100 PC Desktop

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No sound on computer, no beeps and no talking on videos

My Dell Dimension 3100 Desktop does not play sounds.I bought a sound card driver program which my husband said I wasted my money, it made the beep sounds come back on the computer but it will sstill not play music or talking on videos. Now there are no more beep sounds. do you know what I can do to get the sound back and is there a way to get my money back on this driver detective program?

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  • elizabeth77 May 23, 2009

    I did download some some drivers from the Dell website like you suggested, but I still have no sound. My husband said I should buy new speakers with sound cards in them. How do I know if that would work? Thank you,Elizabeh

  • ouivalerie May 24, 2009

    I think there's some new spyware out there that steals your sound. I lost my volume bars. Something made it grey. Something always steals my volume icon in the task bar. Then all my audio controls went grey and nothing with the sound works. It all started with the microphone and downloading some testing software from NCH.  

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The good news is that driver detective should be easy enough to get your money back, but you'll most likely have to wait days or weeks to see it again.

As for the sound, Did the computer ever play sounds? Dell has a relatively easy to navigate driver download system on their website. You'll need your Service Tag (S/T) number to get the most correct driver.

If you follow this link, then click on Enter My Service Tag, it will take you where you need to go get drivers for the Dell.

you will need to have Flash installed on your computer for the website to work. You can download that free if you do not have it at www.adobe.com

http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs

good luck
tony

Posted on May 23, 2009

  • tony price
    tony price May 23, 2009

    If you have installed the drivers, and there is still no sound, the problem lies elsewhere, but I am still not convinced that you need to buy anything new.



    The Dell computer should have three holes that can recieve the speaker plug. Often we discover that the speakers are actually plugged in where the microphone is supposed to go.



    Try playing a song in media player and while it is playing, move the plug from one hole to the next and listen for sound.



    For the record, the hole should be green, but it doesn't have to be.



    good luck

    tony

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Hi ELizabeth,
These driver detective programs are junk. Start the system press F2 go inot the BIOs and make sure the onboard sound card is enabled. Reboot and see if you have sound. If this doesnt help perter me and ill try somthing else with you


all my best


Mark

Posted on Aug 25, 2009

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