Question about HP PRINTER,DESIGNJET 500 42'' InkJet

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HP designjet 500 - system error 2110

First got not enough memory to transfer to spool message on vista laptop when attempting to print 36"x58" image in coral painter X - tried multiple custom page sizes then left alone for several hours.

came back and printer read ready - I tried to get it to unload the roll paper in order to try to do a sheet - but got message system error 2110

severe error: 0 x 3010002
task: + mech
file: sequence. c
line 758

I was able to get printing 24" section of this image

previous owner had a 24" roll loaded on this printer when I purchased it

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  • Expert
  • 125 Answers

Hi urlink:
This is your problem:

System Error: 21:10
Problem
Description:
Service Station failure. The possible cause could be:
1. The steps counted by the Service Station motor are not consistent
with the expected length of the current movement.
2. The Aerosol Fan has reached its maximum current limit.
3. The Service Station motor has shutdown because of blockage.

8-52 HP DesignJets 500 and 800 Series Printers Service Manual
Service Station and Aerosol Fan
Removal
NOTE Refer to the table on Page 8-4 for information on screw types.
1.
Perform the Service Utility "Unlock
Carriage" - Refer to Page 4-22.
NOTE Switch off the Printer after
performing this Utility.
2.
Remove the Right Hand Cover - Refer
to Page 8-7.
3. Manually move the Carriage out of
the Service Station.
4. Disconnect the Service Station and
Aerosol Fan Cables (connectors P5
and P9) from the Interconnect PCA.
You will need an HP certified technician to service this product.

Hope this helps

Posted on May 24, 2009

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Posted on Jan 02, 2017

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