Question about Neptune MLG2000A Front Load Stacked Washer / Dryer

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2000 neptune stack

My washer wont spin because the door lock mechinism isn't locking. Anything I can try before calling repairman? I tried slaming door and running all cycles.

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  • msdoris Nov 09, 2007

    same problem model # MHW2000..and where is the elusive boards? can't find it..found the wax motor that needs replacing need to know where circuit board is located and how to get to it!

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This is a common problem with repair kits sold.

http://www.neptunewaxmotor.com/. this site gave me everything i need

Posted on Oct 21, 2007

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The micro switch which is part of the door interlock may be at fault, & need replacing. Or a wire may be broken/burned off

 in the interlock. Or it may just be stiff, try spraying it with WD40 (not whilst the power is on!!)

Posted on Oct 19, 2007

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Eratic, sometimes door lock doesnt activate, when it does wahser starts but stop mid cycle and wont continue. Replaced door switch and pump


Repair needed on Maytag Neptune washer - Home Improvement ...

www.dslreports.com > ... > Home Improvement

DSLReports
Aug 5, 2007 - 19 posts - ‎8 authors
Forum discussion: We have a Maytag Neptune front-loader washing machine that ...the drain/spin cycle after a wash even though the timer continues to ... related circuit board failure" their Neptune washer will lock the door, turn on the ... then will either not start tumbling or will stop operation mid-spin cycle.

How To Fix A Washing Machine That Is Not Spinning or ...

removeandreplace.com/.../washing-machine-or-washer-dryer-is-not-spin...
May 13, 2013 - The absolute first thing to do to your washing machine that will notspin or drain (whether it. ... I was so fed up with the machine sometimes refusing to spin or drain the .... I just did a load and it stopped midcycle with e and f error codes.... I tried different cycles but all that happens is the door lock engages ...

Maytag Washer Troubleshooting - YouTube



Dec 02, 2015 | Maytag Washing Machines

Tip

Maytag Neptune Front Load Washers No Spin Problem


A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune Washing Machine (MLE200AWW) spins but water is not pumped all the way out. I can hear it slosh in the drum if I spin the drum manually.


Hi, the sloshing sound is normal because of the balance ring which has liquid in it...

I would be concerned about your door latch wax motor ( part # 12002535) though... See Neptune Help for more information about replacing the faulty wax motor with brown colored actuator tip before it damages your machine control board. When the wax motor shorts out it will blow the Q6 triac and then the R11 resistor will burn and your door probably won't lock anymore as indicated by the door locked light not coming on. The next thing you will notice is that your clothes will be soaking wet after the wash cycle because the spin cycle will not work if the door does not lock...

Your machine control board is located above the dryer on the right side.

Every Maytag Neptune front loader with a timer knob (non digital) has a wax motor and all of them shipped with faulty one except the later 2000 series stacker models. You should proactively replace the wax motor with the new design (with black tip) to prevent the Q6 R11 failure on the control board. If you're too late you can try the STAGE 1 repair kit at the same site above.

To inspect your door latch wax motor on the stackers you:

? Unplug machine

? Remove the (2) screws holding center panel and remove panel

? Remove the (1) center screw holding the top panel located inside compartment above washer

? Remove the top panel to expose the door latch assembly

I hope this helps you.

Apr 25, 2011 | Maytag Neptune MLE2000A Front Load Stacked...

1 Answer

Maytag Neptune Washer, Model: MAH5500


The problem is with your door lock set.You may need to
replace it.If your lock is faulty the washer wont begin its
cycle.

Apr 08, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Im having trouble with my maytag neptune tl washer it wont finish the spin cycle


Please see the following Whirlpool / Maytag service manual for Neptune washers.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/dc59d905140253e18525729c005765f4/$FILE/Maytag_Neptune_Washer.pdf

On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.

"Shuts OFF In The Middle Of The Spin Cycle:
During the spin cycle, the machine control
monitors the door lock mechanism to ensure
the door is locked. This is done through the
door lock enable switch. During "lock mode,"
the shaft of the door lock mechanism is
pressed forward by the door lock wax motor,
and the shaft presses in the button of the door
lock enable switch. If the machine control
board sees the switch OPEN during the spin
cycle, the machine control board will automatically
shut the washer OFF. This is caused
by a weak spring in the door lock wax motor.
Replace the complete door lock mechanism.



Oct 25, 2009 | Washing Machines

1 Answer

Maytag washer


check to make sure the door is locking when it should. If the door isn't locking or sensing that its locked the washer will not go into high speed spin.

Mar 31, 2009 | Maytag Neptune MLG2000A Front Load Stacked...

1 Answer

Maytag neptune mlg2000aww door will not lock or spin


Removing the top cover of the dryer, you will find, in the front right, the machine electronic control board with a burned resistor. This resistor burns up when the washer lock motor fails. The lock motor and control board will need replacing. Parts cost will be around $220.00.

Feb 05, 2009 | Maytag Neptune MLG2000A Front Load Stacked...

1 Answer

Neptune washer front load may4000awq


Check your washer belt has not slipped off.
Just so you know thats not the problem.. Ours went ga ga and it was only the belt!

:o)

Aug 03, 2008 | Maytag Neptune MAH5500B Front Load Washer

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