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Re: portable hard drive
Depending on the computer you are using, and the type of drive, you should not need a CD with drivers or what not for a drive to mount. Most of those cds have retrospect or some type of trial or demo software. If the drive mounts, and you can see it in your directory, then you should be able to format it.
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Step 1: When you connect an external hard drive or USB flash drive to your PC computer, the drive should appear in the "Computer" window. However, if the data on the drive is corrupted, you may receive an error saying that the disk is not accessible. In order to get the removable disk working again, you will need to boot up your computer using the Windows installation disk and then format the corrupted drive. Connect the removable disk to your computer. Insert the Windows installation disk into your optical drive and reboot the system. Press any key on the keyboard when you see the prompt asking if you want to boot to the CD. Press "Next" and then click on the "I accept the license terms" button. Click "Custom" when the program asks you what type of installation you want to perform. Click on the "Drive options (advanced)" button. The next window will display a list of all the hard drives connected to your computer. The removable disk will appear, even if its data is inaccessible. Highlight the removable disk that you want to format and then choose the "NTFS" option. Click "OK" to clear the data and format the hard drive.
According to the microsoft site your external hard drive which is the Samsung G2 HX-MU050DC doesn't need any additional software it is automatically installed when connected..Maybe try to connect it to other USB port I preferred you connect it at the back of your CPU..If this doesn't work try to connect your external hard drive to other computer if it still doesn't work. sad to say but the problem is your external hard drive..
Has it worked in the past or is this a new drive?
if this is a new drive, make sure it's connected to yout computer and installed (there may be some drivers that are required from the vendor - perhaps on cd/dvd)
Also, you may need to format the drive in order for it to work.
get a copy of linux puppy and boot from cd while your external drive plugged in, it should recognise this under linux, then get what files you need and transfer to usb drive and reformatt the drive, I hope this helps
Does your drive make any sounds similar to these?
If yes you have a mechanical problem and you should get a specialist to work on it if you need that data. If not - try to remove the drive from the enclosure and connect it directly to the computer to recover your files.