Question about Epson Stylus 830U InkJet Photo Printer

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Epson 830u printer

Help! my 830u has stopped printing in black and blue both carridges are new and I have cleaned the heads also deep cleaned any ideas please!

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  • tez-06 Nov 13, 2007

    hi, my printer refuses to print in black, i have used the head cleaner that often i have wasted a cartridge, on the print out after cleaning i only get two black lines instead of a black block.
    can anyone help
    terry

  • NimmoJD Feb 22, 2008

    Me too - black one. Happened after my wife tried to print onto shiny tracing paper - I too tried cleaning the heads with no success. I even used the replace cartridge button to move the carraige and took a cotton wool bud to where the head cleaner is as I am certain the nozzle is blocked but that the head cleaner isnt doing its job properly. After I did that I went from no black black block to a couple of lines suggesting that the head is blocked and the cleaning fascility is also gummed up with ink but still no further forward.............

  • ningy May 15, 2008

    Hi,

    I cannot get the yellow to work. Have put up with it now for 5 cartridges but it is driving me mad. Am considering throwing it away and buying a different printer if I cant fix it soon. Can anyone help please. Any advise would be welcome.

    Thanks in advance

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Many problems about printer heads but most common causes are it was not installed properly in the printer. Try to check if the printer is on when you get the cartridges. it will damaged the printer if taken forcibly.
Here are some suggestions to do:

1. Check your complete set of ink. I it is filled with the color indicated.
2. if you brought a new one it must be sealed.
3. If tampered or the package is open, it may have been used by somebody.
4. Install the printer cartridges properly using the guide/ user's manual so that cartridges are taken cared off.
5. When cleaning the print heads do not put much force because print heads are sensitive. Colors from yellow, magenta, cyan and black are very small so take care of cleaning. I possible use tissue because it absorbs well without blocking the jet pin of the print heads.
6. When new settings are applied you must restart the PC so that new settings will take effect.
Thanks

jonags

Posted on Nov 28, 2008

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I would suggest you try and clean the print head and that should resolve the problem. Follow the below steps to clean the print head:

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