Question about Jenn-Air JED8430 Electric Cooktop

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Knob not working and some burners not heating

I have a Jenn-Air electric ceramic smooth cooktop with 4 burner elements. One of the knobs does not work and a red light under the knob is on all the time. Also, not all burners are heating sufficiently. What to do?

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  • Anonymous Mar 18, 2014

    The heat adjustment for the hot plate is not working. The hot plate turns on but only operates on high

  • Anonymous Mar 18, 2014

    Jenn air cooktop hot plate has no heat control- stays on high all the time

  • Anonymous Mar 21, 2014

    The "WestingHouse"Cooktop with Ceramic Top". For last 5 years it was heating only the area around the heating coil. Recently it started to heat outside the Heating coil area "Outside the circular mark". This can be observed from all 4 heating areas.
    There is no electrical short between (L-E), or (N-E).
    heat controlling of the cook-top is working perfectly.
    Any solutions.

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  • 473 Answers

The switch under that knob is bad.  It's called an infinite switch.  As far as the elements go, first thing to check is for proper voltage (220) to the cooktop.  Let me know what you find.

Posted on Oct 19, 2007

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Posted on Jan 02, 2017

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