Question about Microsoft Publisher 97 Full Version for PC

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Unable to open a Publisher file a second time without rebooting PC

When I try to open a publisher file a second time, I get the message below and can not re-open that file until I reboot the computer. MS Publisher This file is being used by another currently running instance of Publisher. Try closing other instances of Publisher or saving your work in those instances; then try again.

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  • nellie3402 May 24, 2009

    I still have XP and not Vista. I have uninstalled and re-installed MS Publisher 97 before writing for help. As far as I know, there are no other instances of Publisher, but will check task manager. It was working ok until about 3 or 4 weeks ago. Only thing I have done different is switch from dial up internet to Charter High Speed internet. Thank you for your reply...J. Irwin

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Have you upgraded from xp to vista since you installed the microsoft publisher?
it sounds like your publisher is not closing the prior instance running. you can bring up the task manager and watch what is happening when you open and close instances in publisher. in task manager click on processes and watch what comes and goes as you work with publisher.
then if it continues, i would reinstall you publisher all together. the consensus among the gurus is it will running but it 11 yrs old and may have issues that can;t be patched for vista.

Posted on May 23, 2009

  • Steve Brown
    Steve Brown May 24, 2009

    It appears something occurred between when it was working and now to cause the problem.
    here is a link to the miscrosoft installer clean up utility.
    http://support.microsoft.com/kb/290301

    Download it and run it...it helps remove files left over from microsoft installer.

    Warning: if your running Office 2007 don't use it to remove Office 2007 installer files.

    Also you can download HiJackThis and run it to see if a spyware, adware or trojan could be tying it up somehow.


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Posted on Jan 02, 2017

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hi,

i think you already need to clean your equipment.

this is part of the manual of your equipment and follow their tips to prevent damage.

go to this link: http://www.primera.com/manuals.html
to download the files.

Section 5: Maintenance and Troubleshooting

A. INTERPRETING THE PUBLISHER’S INDICATOR LIGHTS

The Power/Ink button can tell you what is happening inside
the Publisher. Please refer to the following:
Power/Ink Button Publisher
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pattern when the Publisher is first turned on.
Wait until the lights stop blinking before
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B. CLEANING THE PUBLISHER

NOTE: Do NOT attempt to oil or grease the Publisher's Robotic Arm shaft
or other components. You will likely cause more harm than good!
Any moving parts are designed to operate for the life of the machine
with no additional lubrication required.
Use a clean, lint-free rag with a small amount of ammonia
window cleaner to clean the Publisher's outside case and
trays. This type of cleaner is very effective on inks that may
accumulate on the printer tray. Stronger cleaning solutions are
NOT recommended because they may damage the paint and
plastic materials from which the parts are manufactured.
Always disconnect your Publisher's power cords before
cleaning. Resume operation only after the surfaces are
completely dry.

C. PERFORMING A ROBOTIC SELF-TEST

To ensure that everything is working properly, a Self-Test
feature is built in to your Publisher. In this mode, the Robotic
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placing a disc to ensure proper working order. This test may be
performed without connecting the Publisher to the PC.
Perform the test by doing the following steps:
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• Open the cover.
• Press and hold the power button for five seconds. The test
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• To stop the test, close the cover and press the power
button.

D. CLEANING THE INK CARTRIDGE

It may be necessary to clean the ink cartridge nozzles if you
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has become slightly dried out or clogged. If you are having
print quality problems, follow the steps below:
1. Remove the print cartridge.
2. Moisten a lint-free cloth with water.
3. Hold the cloth against the
nozzles for three seconds.
This will “wick” some
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4. Wipe in one direction only.
5. Repeat the process

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If you have difficulties in operating your Publisher, the
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Source Location
Primera Knowledge Base www.primera.com/knowledgebase.html
PTPublisher Software Help files Open the software. Click on the ? icon in the
upper right corner of any screen.
SureThing Software Help files Open the software. Click on the Help
Menu - Contents
Email Support www.primera.com/contact_tech_support.cfm
Chat Support www.primera.com/knowledgebase.html
Phone Support 763-475-6669 (Mon - Fri 8 a.m. - 7 p.m. CST)


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I have a similar problem: Files were created in Publisher 2003. Then I had to reformat the hard drive and re-install Publisher 2003. Now I can't open any of my previous files even though created by the same program because "Publisher can not open files from a different version." Very frustrating. I hope someone has a solution. Alban Johnson.

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