Question about Refrigerators
I have a kenmore series 55771 side by side frost free refrigerator. lately we have been getting puddles on the floor in front of the freezer door. when we look inside the freezer compartment, the bottom of the freezer has a sheet of ice on it. it looks like the freezer is defrosting, then puddling to the point where it comes over the lip on the bottom of the freezer, drips under the gasket and out onto the floor. there's a hole on the bottom of the freezer compartment at the back that looks like a drain. we thought this might be plugged, so we pushed a hangar wire into it to see if we could clear it out. the wire goes into the hole 34 inches, then hits ice or some other obstacle and stops. an ideas/suggestions????? your help is greatly appreciated. thanks, steve
Hi, You will need to remove the rear panel in the freezer and then remove the ice build up in the drain pan. The drain hole will have ice down in it.Make sure all the ice is gone and then flush the drain hole out with hot water (a basting serenge works great)
This should take care of your water problem.
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Posted on May 23, 2009
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Posted on Jan 02, 2017
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