Question about Philips Televison & Video

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I have a Philips DVP 3200V video/dvd player. When the focus is on the dvd play and a dvd is inserted the display shows "Loading". This continues as the disc is tried to be read. After a while the message "-Disk Error- Please eject the disc. Playback feature may not be available on this disc" appears. The disc was one which has been played many times before. Other bought discs give same error.

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  • rjennings111 May 23, 2009

    Have tried a DVD lens cleaner but machine still does not read it to allow the cleaning track selection (still get disk error messsage). Tried the cleaner on a working dvd and was fine. What is the procedure to acquire and replace the lens?

  • rjennings111 May 23, 2009

    Information very helpful. Hopefully will resolve issue by following advice.

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  • Master
  • 8,619 Answers

Hi

This issue is caused due to a bad lens. You can try to clean the lens by inserting a Disc Cleaning DVD into your DVD Player and let it complete its steps if still it does not work then replacing the lens would be a good option.

Please do accept the solution and revert for further assistance.

Thanks
Rylee

Posted on May 22, 2009

  • Rylee Smith
    Rylee Smith May 23, 2009

    Hi





    To clean replace the lens you'll need to open the top case of your player and then check whether the connections to the lens are fine. Also try to reset the player by looking at the manual in this link(pg 36)---



    Philips DVP 3200V Manual





    Please do accept the solution and revert for further assistance.



    Thanks
    Rylee

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