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Re: cant get my desktop icons back or the toolbar
This sounds like a malware problem. There should be nothing on your system telling you to buy something!
Are you on xp? If not, let us know your os,
If so, follow these instructions:
Reboot the system, press F8 steadily, and when you get the os options screen choose last known good configuration and see if windows boots 'normally'. If you get in with a desktop, please go to this link and follow the malware removal protocols up through step 4, at least, before restarting your system. You'll need to scan with MBAM to remove the malware.
If that doesn't work, try rebooting into safe mode with networking, then go to this link, scroll down to line 195, right column, and download and install the registry repair for your computer.( or click here to download). Then follow the malware removal instructions to scan for problems. Allow MBAM to remove any problems it finds.
If you need more instructions or run into any difficulties with this, post back with more details and we'll be happy to walk you through it.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Windows Logo+L: Lock the computer (without using CTRL+ALT+DELETE)
Windows program key combinations
Mouse click/keyboard modifier combinations for shell objects
SHIFT+right click: Displays a shortcut menu containing alternative commands
SHIFT+double click: Runs the alternate default command (the second item on the menu)
ALT+double click: Displays properties
SHIFT+DELETE: Deletes an item immediately without placing it in the Recycle Bin
General keyboard-only commands
F1: Starts Windows Help
F10: Activates menu bar options
SHIFT+F10 Opens a shortcut menu for the selected item (this is the same as right-clicking an object
CTRL+ESC: Opens the Start menu (use the ARROW keys to select an item)
CTRL+ESC or ESC: Selects the Start button (press TAB to select the taskbar, or press SHIFT+F10 for a context menu)
CTRL+SHIFT+ESC: Opens Windows Task Manager
ALT+DOWN ARROW: Opens a drop-down list box
ALT+TAB: Switch to another running program (hold down the ALT key and then press the TAB key to view the task-switching window)
SHIFT: Press and hold down the SHIFT key while you insert a CD-ROM to bypass the automatic-run feature
ALT+SPACE: Displays the main window's System menu (from the System menu, you can restore, move, resize, minimize, maximize, or close the window)
ALT+- (ALT+hyphen): Displays the Multiple Document Interface (MDI) child window's System menu (from the MDI child window's System menu, you can restore, move, resize, minimize, maximize, or close the child window)
CTRL+TAB: Switch to the next child window of a Multiple Document Interface (MDI) program
ALT+underlined letter in menu: Opens the menu
ALT+F4: Closes the current window
CTRL+F4: Closes the current Multiple Document Interface (MDI) window
ALT+F6: Switch between multiple windows in the same program (for example, when the Notepad Find dialog box is displayed, ALT+F6 switches between the Find dialog box and the main Notepad window)
Shell objects and general folder/Windows Explorer shortcuts
For a selected object:
F2: Rename object
F3: Find all files
SHIFT+DELETE: Delete selection immediately, without moving the item to the Recycle Bin
ALT+ENTER: Open the properties for the selected object
To copy a file
Press and hold down the CTRL key while you drag the file to another folder.
To create a shortcut
Press and hold down CTRL+SHIFT while you drag a file to the desktop or a folder.
General folder/shortcut control
F4: Selects the Go To A Different Folder box and moves down the entries in the box (if the toolbar is active in Windows Explorer)
F5: Refreshes the current window.
F6: Moves among panes in Windows Explorer
CTRL+G: Opens the Go To Folder tool (in Windows 95 Windows Explorer only)
CTRL+Z: Undo the last command
CTRL+A: Select all the items in the current window
BACKSPACE: Switch to the parent folder
SHIFT+click+Close button: For folders, close the current folder plus all parent folders
Windows Explorer tree control
Numeric Keypad *: Expands everything under the current selection
Numeric Keypad +: Expands the current selection
Numeric Keypad -: Collapses the current selection.
RIGHT ARROW: Expands the current selection if it is not expanded, otherwise goes to the first child
LEFT ARROW: Collapses the current selection if it is expanded, otherwise goes to the parent
CTRL+TAB/CTRL+SHIFT+TAB: Move through the property tabs
Press SHIFT five times: Toggles StickyKeys on and off
Press down and hold the right SHIFT key for eight seconds: Toggles FilterKeys on and off
Press down and hold the NUM LOCK key for five seconds: Toggles ToggleKeys on and off
Left ALT+left SHIFT+NUM LOCK: Toggles MouseKeys on and off
Left ALT+left SHIFT+PRINT SCREEN: Toggles high contrast on and off
Microsoft Natural Keyboard keys
Windows Logo: Start menu
Windows Logo+R: Run dialog box
Windows Logo+M: Minimize all
SHIFT+Windows Logo+M: Undo minimize all
Windows Logo+F1: Help
Windows Logo+E: Windows Explorer
Windows Logo+F: Find files or folders
Windows Logo+D: Minimizes all open windows and displays the desktop
CTRL+Windows Logo+F: Find computer
CTRL+Windows Logo+TAB: Moves focus from Start, to the Quick Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to move focus to items on the Quick Launch toolbar and the system tray)
Windows Logo+TAB: Cycle through taskbar buttons
Windows Logo+Break: System Properties dialog box
Application key: Displays a shortcut menu for the selected item
Microsoft Natural Keyboard with IntelliType software installed
Windows Logo+L: Log off Windows
Windows Logo+P: Starts Print Manager
Windows Logo+C: Opens Control Panel
Windows Logo+V: Starts Clipboard
Windows Logo+K: Opens Keyboard Properties dialog box
Windows Logo+I: Opens Mouse Properties dialog box
Windows Logo+A: Starts Accessibility Options (if installed)
Windows Logo+SPACEBAR: Displays the list of Microsoft IntelliType shortcut keys
Windows Logo+S: Toggles CAPS LOCK on and off
Dialog box keyboard commands
TAB: Move to the next control in the dialog box
SHIFT+TAB: Move to the previous control in the dialog box
SPACEBAR: If the current control is a button, this clicks the button. If the current control is a check box, this toggles the check box. If the current control is an option, this selects the option.
ENTER: Equivalent to clicking the selected button (the button with the outline)
ESC: Equivalent to clicking the Cancel button
ALT+underlined letter in dialog box item: Move to the corresponding item
Which toolbar is missing? There are a couple of things to try: 1) If you mean the main bar, with the START button on it, try pressing the windows key on your keyboard (normally between CTRL and ALT). If the bar then appears, then right click on the bar, and choose "Properties" then remove the tick from "Auto-Hide". 2) If you mean a toolbar in a program, then try right clicking (clicking the right hand mouse button) where the toolbar used to be, or near the other toolbars, and see if there is an option to turn the toolbar back on.
You can try this. On the log-on screen where you see your Account Icons try pressing ctrl alt delete. Some windows XP are configured that if ctrl+alt+delete are pressed on the lon-on screen the classic log-on screen window will appear, where you can type your username and password thus eliminating the use of the mouse.
When you have your desktop up & displayed, click the right mouse button & it will bring up a menu. Hover your mouse above the "Arrange Icons By" option and it will bring up a sub menu. If the "Show Desktop Icons" option does not have a check mark to the left of it, that is your problem. If there is no check mark, navigate down to it and click on it with your left mouse button and that will make your icons display.
Usually, if you have an Intel graphics card (Most of these come onboard a Motherboard) then you have pressed Ctrl-Alt Left or Ctrl-Alt-Right. Try Pressing Ctrl-Alt-Up or Ctrl-Alt-Down. This should put your screen back to the right rotation.
To disable this, there should be a blue monitor icon in the bottom right hand status bar. You can disable the keyboard shortcuts by right clicking on that icon and selecting disable shortcuts (or something like that)