Question about HP OfficeJet 6110 All-In-One InkJet Printer

1 Answer

Scanner on my "All in One HP 6110" refuses to work any longer

Message says: "The computer cannot detect the scanner or camera. Please make sure the device is turned on and is properly connected to the computer. (It is) If the computer still cannot detect the device, open control panel, click scnner & camera, and then click 'Add Device' (--which I have done multiple times with no results. Am I asking for the wrong device? In control panel I choose "Scanner & Camera:, then "Add an imaging device, Wizard comes up. Choices are several and I chose Hewlett Packard. (Should it have been UMAX, or some other? Model choices are ONLY HP PhotoSmart C20 Digital Camera - which is NOT what I want.) I need it functioning as it has done so well since I bought it several years ago (2006) Yes, I also uninstalled, installed, updated drivers. I'm stuck! Can you help?

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  • kaye_summer May 23, 2009

    I am on a Hewlett Packard Media Center m 1050e - AMD Athlon (TM), 64 3700+operating at 2.4GHz - Microsoft (R) Windows (R) XP Media Center Edition. Thank you

  • Mohamed Omran May 11, 2010

    What operating system are you using?

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  • 191 Answers

Hi,

Please get back to me with the following information to assist you further.

  1. How is your printer connected to computer? (USB or Network)
  2. Have you installed Full feature software?
  3. If you are connected with USB cable make sure the cable is connected directly to the printer without any USB hubs.
  4. What is the OS?
  5. Are you able to copy a document on the printer (stand alone copy)?

Posted on May 23, 2009

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1 Answer

Printer works scanner does not


Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Scanner:
Hi there,
  • Unplug the Scanner cable from the computer.
  • Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the Scanner.
  • then you can connect the Scanner and and try to Scan.
Hope this help. Please Rate My Response! Thanks!

Aug 20, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

The computer cannot detect the scanner or camera


call the HP solution center. The 1-800 phone number is is on their website.
They will walk u through the whole process of connections as well as software install and resolve your issue by phone.
Don't worry its free support for your HP products for life.
Goodluck and let me know how it turns out.

Mehernosh.

Aug 16, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Scan save problem


Not sure if this will work however put the printer CD in the carriage (cancel the auto start). Then do your scan etc... as you normally would. My HP 6110 for some reason will not always see/grab all of the scanner files on an install. If the CD is in the carriage your scanner MAY see and grab them off of the CD when it actually needs them. If that works for you it should continue to work.

Hope that helps

Feb 25, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

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hi
if u have proper installed scanner u see your scanner in my computer .
so u got scsner and camera wizard in my computer.then u opoen it and then folow the procedure.

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1 Answer

Scanner failure hp 6110 - Noise and stuck head


Hi,

the error message refers to the hardware issue of the printer. Below is the document that i need you to follow to somehow resolve your issue.

CLICK HERE==>> DOCUMENT

Please let me know if the document that i gave to you resolves your issue.

thank you so much.

adonscott

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1 Answer

Scanner on HP6110


I also have this problem. Try going to
-Start
-Programs
-Accessories
-Scanner and Camera Wizard.

I can get my scanner to work through the wizard when it won't work by just pressing the scan button on the printer.

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HP 6110 scanner wizard


What is the OS on both the computers ?

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is your computer connected to scanner?? if so remove the scanner and deactivate the scanner software in computer then the problem will not come.

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