Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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No Problems with suction on hoses, however brush area it seems to lose powe, and has little suction r

I have A Dyson DC04, which is working perfectly well through the handheld hoses, however the actual hoover brush area struggles to pick up dust or oose from floor

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We had a similar problem with ours and had to finally take it to the repair shop. They informed us that we needed to replace our clutch and that you needed to do that every 2-3 years. It cost less than $100 and has been well worth it.

Posted on Jun 24, 2009

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How do u open the ameuture head

Posted on May 23, 2009

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6ya6ya
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Posted on Jan 02, 2017

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2 Answers

I have strong hose suction but none below and beater bar is not turning


Beater Bar Belt Likely Broken--Can Be Checked By Removing Cover(s) Next To Beater Bar (on bottom)

Feb 27, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

How do i alter the dyson dc04 to use on hard floors


Hi there, it's Jack at Dyson.

If your DC04 has a brush control on the cleaner head, you'll need to set this to 'On' for carpets, and 'Off' for hard floors. You can find out how to do this on our Support site:

http://www.dyson.co.uk/support/dc04/dc04-brush-control/my-machine-is-not-working/i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating2/does-the-brushbar-rotate-with-the-power-on

If your machine does not include the brush control, it will only be suitable for vacuuming carpeted surfaces and we'd advise against using it on hard floors in upright mode. However, you can use the hose and wand to vacuum hard floors and we have several suitable hard floor tools available which may help.

I hope this helps - if you'd like further advice you can reach our freephone Helpline on 0800 298 0298. Just to let you know, our Helpline is available from 7am-10pm, 7 days a week.
Best wishes,
JackDyson Online Customer Supporthttp://www.dyson.co.uk

Mar 06, 2013 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

DC04 has lost suction?


Hi there,

If your DC04 doesn't seem to be picking up as well as usual, you may want to follow the steps shown in our online Support guide to ensure everything is correct with your machine:

http://www.dyson.co.uk/support/dc04/dc04-brush-control/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/wand-suction

The filter may also need a wash - in normal use, this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely somewhere warm before replacing it.

This should resolve the issue, but if you'd like any further assistance or advice, please call us on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 31, 2012 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

No suction on floors but OK on hose


Hi there,

If your DC04 picks up as normal through the wand, but not through the cleaner head, this may be due to a blockage in the machine. The filter may also need a wash. To locate and remove any blockages, please follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc04/dc04-brush-control/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/wand-suction

In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

This should resolve the issue, but if you'd like further assistance or advice, please call us on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com




Mar 03, 2012 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

Bought new hose and still won't work, no suction, that is


The below site provide troubleshooting guides for Dyson vacuum problems. Click on "Machine not sucking / picking up as well as usual" under "My machine is not working" and follow the steps.
I recommend saving this as a favorite so you can troubleshoot other problems in the future.

http://www.dyson.com/support/help.asp?article=2&product=DC15-TOTALCLEAN

Mar 09, 2011 | Dyson DC04 HEPA Bagless Upright Cyclonic...

2 Answers

Very little suction when vacumming


Hi There,

I think I know exactly what the problem is with your Dyson. I'd be happy to try and walk you through it, but just want to make sure that you still need help, or if you've already fixed the problem.

Apr 05, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Animal, lost suction and bypass valve seems to be loose


Dear terrygivens, 2-17-2009 4:12am EST (USA)

Most suction problems are caused by a clog from picking up something you probably didn't see or if you have pets an accumulation of pet hairs!

To clear it out take a metal coat hanger and unbend it til it's straight, then bend the end and tape it so when you push it through to unclog your vac it doesn't rip the hose.

Push the coat hanger in from the bottom brush area through the opening where the suction is. Also push it in and out anywhere else you can......You'll probably find something clogged....keep working it til it loosens and intermittently turn on the suction.

If you have a second vac with a hose, use that hose for suction on the clogged vac!

This should do it!
jack
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Feb 15, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

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