Question about Tomtom One XL GPS Receiver

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No Map Found

I tried downloading map updates onto my TomTom XL but the server went down and messed it all up. Support have gone home for the weekend, and all it says is I need an activation or promotion code to make the map work again.

It`s an 11 digit alphanumeric code. Anyone know this code? Thanks.

Martin.

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  • martin958 May 23, 2009

    I didn`t make a back-up, but I noticed on the D: drive that the map of western europe is still there, it just says No Maps Found and also says (if you go into TomTom Home) that it is there and requires activation (in red writing).



    As for the box, it`s in the UK and I`m in France. Mums seems not to know what to look for. I bought the TomTom 2 days ago if that helps. Thanks for the Advice.

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Not knowing how old your unit is I will be shooting in the dark, but here goes. Please tell me you did a backup as instructed when you loaded TomTom Home! If you did, then simply restore your previous maps from there. If you did not do a backup :( then you may have to wait until Tuesday to get in touch with customer service since holiday is upon us. The activation code is or was included in your original packaging that the XL came in. Good luck and always, always, always backup.

Posted on May 22, 2009

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