I have the Hitachi 50v500A model over 3 years - Last couple day my TV is random shutdown itself- i did tried to unplug the power cord and reconnected after 5 hours - Now the TV keep turn off itself every 10 or 30 minutes - What was wrong? Please Help
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Been a while since I saw one of these sets--part of a class action lawsuit==if I remember lamp is behind a door that is clearly removed from outside of set--check or google here the model number with lamp location and You Tube has video instructions for changing the lamp itself.
After i replace the lamp on my Hitachi50v500a worked everything then i turn it off.After 1h wanted to turn it on again and it shows (TEMP) light is that a lamp fan or something else.Please help how to fix it by my self.Coz no money to call the tech.
Hi, Lamp replacement procedure is written on page 69 to 72 in user manual of Hitachi 50V500A TV. Lamp cover is at front of TV, requires to unscrew it then lamp needs to unscrew and pull out lamp. If you need user manual copy, please download it from Here.
Let's suspect poor cable connections or pinched, BUT I have received bad light engines. Make sure you ordered the correct Part Number. There are two (models) of them; check Model Number, some are 50V500 and 50V500A.
We had the same problem and just got our light engine replaced last week. Yes, Hitachi will ship the part and they will pay for the part but they will ask you to pay for the install (unless like Dev23 said, it's still under warranty). Hitachi shipped the part to the certified Hitachi dealer that they recommended. Cost to us was around $400. Worth it to us being that the TV cost $3600 when we bought it 3+ years ago and up until we had the light engine problem, the TV has been great. Since the light engine was replaced, TV looks brand new. You will read some post about this problem were people have had up to 3 light engines replaced. Back when Hitachi was made aware of this problem (about a year ago) they were sending out refurbished light engines and not new ones...obvious cost savings and cheap way out for Hitachi. The tech that came out and installed ours said that now Hitachi only sends out brand new light engines.
You should really only deal with Hitachis Customer Relations Department and not regular customer service. When you first call, they will act like they have no idea what you're talking about. After you have someone come out to look and tell you that YES, it's a light engine defect, they will ship the part to the dealer and then the tech will come out and rinstall it. The customer relations department # is 800-654-70103.
If you're willing to pay the install, they will cover the part. The part we were told cost $1500. Regardless of a warranty or not, this is a DEFECTIVE PART and I think Hitachi should pay for the entire tab none the less, we just wanted the TV fixed without a hassle! Good Luck:)