Question about Digital Cameras
When turned on a message appears Error 2
Lens doesnt want to open
you can access the menu but as soon as you switch to shoot mode error message appears.
thank you for your time
normally there are two possible causes for the problem, 1) the connectors of the rotary switch are dirty or not making proper contact. 2) the cable from the rotary switch is damaged. In both the cases you have to get the swith changed.
Posted on Nov 02, 2006
I just had the same problem and I didn't know what to do and I found this post it was somewhat helpful. After I read this I disassembled the camera and I pulled out the lens cover up a bit its held by this white plastic inside be careful not to pull to hard because it looks like it could break easily. After I got the lens cover a little bit above the lens itself I powered it up and the lens MOVED! I tested it again and it worked. So I placed the lens cover back over the lens. And it all back together. It was a really quick fix it took me less than 10 minutes. I hope this is helpful to anyone that gets "Turn off the power off and on again" error.
Posted on May 01, 2007
If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.
If your camera is out of warranty , or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.
Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.
4) Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.
Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.
5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.
There are 2 other guides, one Bulgarian and one Estonian with the take apart procedure for Canon cameras. They are not in english but have a lot of pictures which help with the process.
- Bulgarian guide
- Estonian guide
If you found these Canon repair instructions useful and have managed to solve the E18 problem, write us about how you did it. We're looking forward to your emails. Also, please use the links bellow to bookmark us on Del.icio.us and Furl.
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Posted on Feb 29, 2008
SOURCE: lumix tz3
Low battery maybe? Try holding camera firmly in one hand, with camera on and in record mode, and strike in on its edge firmly on the heal of your other hand. This technique is often sucessful with temporary camer 'quirks' like freezing, lens not fully retracting, etc.
Posted on Apr 05, 2008
Did you drop this camera anytime in the near past , if so then it apparent that the barrel assy is off aligment , jammed or broken. Very common problem with dropped cases. If not then you have a sticky/defective motor/sensor which is not allwoing the barrel to complete it startup cycle. There is nothing much as user you can do to sort this problem out , instead take it to a camera reapir centre. best of luck
Posted on May 12, 2009
Tips for a great answer:
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Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
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