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Mt Rinnai convector 516tr will not start, have stored it away for summer got it out for this winter plugged all in after pressing start after about 20 seconds No 11 starts flashing I have exactly the same problem with my Rinnai 506 TR...........what to do then ?

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  • Ruby Mardiono May 23, 2009

    My Rinnai Convector 506 TR, has been working well in the last 8 years. But, yesterday, when I turned it on, it just did not ignite (just make sound like tik...tik..tik..) and after 15 second it came up with number 11 on the display. I have unplugged for 30 minutes, then reconnect to the gas and main switch and play it round but no go. Any help please......

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No 11 means you have to check on the thermocouple output., it is the mts-ignition part of your heater, try also cleaning the filter as well.hope this help, thanks for using fixya!

Posted on May 23, 2009

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Check that the child lock is not activated first.

Prior to turn off the heater for a long timer, as suggested by the manual you always need to disconnect the gas hose. Ensure that the gas hose had been re-connected.

If gas is flowing into the convector, try first turning unit off , and then cutting power to the unit by unplugging from main for ten minutes to reset the control panel.

Check that prest temperature is not set to a setting that is higher than room actual temperature.

If the heater still does not ignite , this may be because of air in the gas supply line. The spark will continue for 15 secs.
After that you will need to press ON/OFF button OFF, then ON again.

Ensure that the room has proper ventilation.

If all that does not fix the problem, then the unit is faulty.

In that case use the fault finder table in the last part of this manual and contact Rinnai.









Posted on May 22, 2009

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The situation is worst when the place is very cold as the heater will roar away trying to heat it up as quickly as possible. After I came back for a holiday in winter, I had to set the temperature down to "L" and "Economy" on plus run an electric fan heater for a day to warm the structure to the point where the gas heater could relax and not burn oxygen faster than it could heat the space.

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