Question about 2wire (1000-000057-000) Modem

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Internet will stop working when laptop goes on standby

I have a desktop pc and a laptop hooked up to a 2wire modem. often i will disable the wifi on the laptop and connect an ethernet cord straight to my laptop. problems have occured when i either disconnect the ethernet cable from the laptop or put the laptop in standby mode with the ethernet cable still connected to the laptop. when this happens it causes the modem to malfunction disconnecting from the internet. I am not able to connect through the desktop laptop nor iphone at this time. the modem then begins to cycle through the connection process. all light become a solid green and the internet works for about 3 seconds and a red flashing light comes back on. I have tried everyhting i can think of from restarting both computers to unplugging them and restarting the modem. the modem will not work for about a day and randomly start working perfectly again for no reason. this has happened on and off for about a week

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Www.2wire.com I would be calling these folk in a heartbeat this should not happen and the fact is this is a malfuction with the modem myself. I have 2 of these modems without this issue.

Posted on May 22, 2009

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Posted on Jan 02, 2017

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