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Wacom Graphire 4 Silver 6x8 CTE 640 Driver Problem in Windows 7 and Vista

A few weeks ago I had just ended my streak of using Windows XP (Reinstalling it just about every month) for quite a few years. I have been using my Wacom Graphire 4 6x8 (Model: CTE-640) pen tablet for 3 or 4 years flawlessly with the same Windows XP drivers that came on a disk with the product. Now that I'm using Windows 7 with and have the correct Windows Vista drivers for this tablet, I'm running into a problem. When I install the Windows Vista drivers, at first the tablet is fully functional and working properly in every way, but after a single restart, the use of the pen is mapped at an incorrect space starting at the top left corner of the screen and the tablet mouse just locks at the top left corner completely, almost as if I'm holding the pen at the top left pixel and trying to move the mouse, which results in nothing but a constant refresh of the mouse's position at the very top left pixel on the screen. When I reinstall the Wacom pen tablet Vista drivers, the tablet then works until I restart, and the cycle repeats. The problem first emerged after I used the tablet on a different PC that had Windows XP set on a resolution that had a wide screen aspect ratio (16:9). The reason I mention this is because it ONLY started happening after this one usage, and the incorrect mapping is also at a widescreen aspect ratio that looks a lot like the 16:9 aspect ratio on the Windows XP machine I was using it on. At first I figured that this is just another Vista compatibility issue with their drivers, but then started leaning toward the fact that it could be a firmware issue (if it has some sort of firmware) in the pen tablet itself, since the only time that this tablet had been used with a 16:9 aspect ratio was just before the problem had started. Maybe that's why it's not mapping correctly? Anyways, any help/suggestions are greatly appreciated. If you need me to clarify/add any information about the problem, just ask. Thanks in advance! - CheeseKeg.

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  • cheesekeg Jun 02, 2009

    Indeed I am running Windows 7 and using Windows Vista drivers.
    Every single other driver I have installed for other devices were Vista aswell.
    As far as I know, Windows 7 has 100% support for any type of Windows Vista driver.
    I was unable to recreate this problem on any other Windows 7 installation, but I seem to no longer have the problem.
    Randomly, after restarting many times in the course of a week, I was not using my tablet, and therefore not paying attention to the problems I was having with it.
    When I went to use it again, I was expecting the same symptoms as I've mentioned above, but instead, the mouse worked flawlessly and the pen didn't drag in any Adobe CS4 applications!


  • Chummy_57C
    Chummy_57C May 11, 2010

    Are you running Windows 7 OS but using Windows Vista drivers?

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SOURCE: Blinking lights no response

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