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Toshiba laptop will not pick up canon camera from any usb port

I have a toshiba laptop and a cannon SD1000 camera. the computer picked up my camera previously, but now it won't pick up my camera from any of my usb ports

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Suspected the driver got error.
-go to start, point to computer, manage, click device manager.
-under device manager check whether you see an exclamation point on usb devices
-if yes, you need to re-install the usb drive of your machine

Posted on May 28, 2009


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Did you install the Canon Camera software on the computer? If not, do it.

If the camera's software is install and it still is not picking up the camera then you can buy a Card Reader that plugs into the usb port. You would take the SD card out of the camera and put it into the card reader. You can buy a card reader that reads multiple formats for less than $15.00

Just click the link below and in the white search box a the top of the page when the site opens type: USB Card Reader and press GO.
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Having gone over a month without a reply to my query, I assume my suggestion to use a card reader solved the problem.

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This can cause by a bad usb cable that you're using to connect the camera to the computer, so better try to use another USB cable and also connect the camera to another USB port on your computer so we can check if the USB port is bad or not...

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Most of the issues can be solved by either reinstalling the software or by disconnecting and reconnecting the device.
In this case we can close in on three solutions
1) The USB drive in the system is not functioning. Try connecting any other USB devices to the same USB port and check whether it works or not. If the other device works well then it could be a problem with the data cable or with the port in the camera (usually firewire)

2) The data cable used to transfer data might have become faulty.Try using another data cable if possible and still the same issue continues then try connecting another camera to the system and if the other camera gets detected then the problem must be with the camera.

3) Try connecting the same camera to another system and see whether the camera gets detected. If no, then the port in the camera is defective.

After this we can close in on which could be faulty. data cable / Computer / Camera.

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Do you have a USB card reader? You can pick these up cheaply, and it is quicker and easier to take the memory card out of the canon and read it with the card reader.

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