Question about HP DeskJet F4280 All In One Printer InkJet

1 Answer

HP Deskjet 4280 scanner problem

My all-in-one has stopped scanning. The HP Solution Center tells me "No HP devices have been detected. Solution Center will now close." The print/copy functions work fine. I spent 1 1/2 hours on a chat session with HP, but they were unable to help me. How can I get the scanning function back???

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  • Anonymous May 23, 2009


    1. How is your printer connected to PC? (USB or network) -- USB
    2. Make sure no USB hubs are used to connect the printer. -- I don't know what that means. The only USB cable is the one connecting the printer to the PC.
    3. What is the OS? - Don't know what that is.
    4. Have you installed full feature software? -- yes
    5. Have you installed any updates? -- Yes, I believe that is what caused the problem. Everything was fine before that. Yesterday, I went into Programs and uninstalled everything HP. Then reinstalled the printer driver. Now I have no HP Solution Center at all, and still no scan function.

  • laxmankumar
    laxmankumar May 11, 2010

    Hi,



    Please get back to me with the following information to assist you further.


    1. How is your printer connected to PC? (USB or network)

    2. Make sure no USB hubs are used to connect the printer.

    3. What is the OS?

    4. Have you installed full feature software?

    5. Have you installed any updates?

  • Anonymous Mar 23, 2014

    My F4280 was unpluggesd for a while. I have now plugged it in and ALL the lights are on...and none of the buttons work. I hae unplugged it and plugged it in and all the lights come oin in 1 - 2 secs... Help!!

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  • HP Master
  • 829 Answers

Possible causes

  • The system resources are too low to facilitate scanning.
  • The USB controller is sharing an Interrupt Request (IRQ) with another device.
  • There are multiple entries (ghost entries) of the scanner in the Device Manager.
Step 1: Open the System Information tool Windows 98, Me, and 2000 Pro Click Start , Programs , Accessories , System Tools , and then System Information . The Microsoft(R) System Information window opens. Microsoft® Windows XP Click Start , Help and Support , Tools , My Computer information , Advanced System Information ,and then Detailed System Information (msinfo32.exe) . The Microsoft System Information window opens. Step 2: Verify the available system resources If the system resources available are below 50%, the scanner may have difficulty transferring the scanned image to the computer and will stop in the middle of a scan.
NOTE: Windows XP does not give system resource information in the System information window. Skip to Step 3 if using Windows XP.
  1. Select the System Information linein the left side of the System Information window.
  2. In the right side of the System Information window, verify that System Resources are 50 percent or above.
  3. If the System Resources are lower than 50 percent, increase system resources .
Step 3: Check for IRQ sharing between USB and other devices The USB controller normally shares an IRQ with the IRQ Holder for PCI Steering device. While this device does not cause any conflicts, other devices on the same IRQ may cause a conflict.
  1. With the System Information tool open, click the plus ( + ) next to Hardware , then IRQ’s . In the screen to the right, information about will appear showing which IRQ a device is using.
  2. Verify the USB controller is on an IRQ with nothing else sharing it except the IRQ Holder for PCI Steering. Examples of USB controllers are listed below:
    • Sis 7001 PCI to USB Open Host Controller
    • Intel 82371AB/EB PCI to USB Universal Host Controller
    • Intel 82801 BA/BAM USB Universal Host Controller
  3. If the USB controller is sharing an IRQ with another device besides the IRQ Holder for PCI Steering, contact the computer manufacturer for assistance in moving it to another IRQ.

Posted on May 24, 2009

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1 Answer

I want to scan a document from my HP F 4280 to my computer so I can work on a project. How do I scan and save?


Use the HP Solution Center Software provided with your HP Printer.

 

You can also download the software from www.hp.com

 

The software will give you instructions on how to save the images.

 

It is all about finding the folders, usually with filename scan0000, scan0001, and so on.

 

You can modify the naming of scanned docs, pics.

 

God Bless You!

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No HP devices detected. HP Solutions Center will close now.


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In device manager click on view and select show hidden devices.
U will see and imaging device keep updating it and

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