Question about Microsoft Zune JS8-00001 Digital Media Player

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Trying to delete music from my zune mp3 player

Can't delete music from my zune mp3 player

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LoadTOCNode(3, 'moreinformation');

  1. Start the Zune software.
  2. Click Collection, and then click one of the following:
    • Music
    • Videos
    • Pictures
    • Podcasts
    • Channels
  3. Right-click the item that you want to remove, and then click Delete.
  4. Select the option that you want to use, as follows:
    • Keep file(s) but remove from collection
      The item remains on the computer, but the item is removed from your collection.
    • Delete file(s) and remove from collection
      The Item is deleted from the computer, and the item is removed from your collection.
  5. Click OK.

Posted on May 30, 2009

  • Tony Walker
    Tony Walker May 30, 2009



    loadTOCNode(3, 'moreinformation');



    1. Start the Zune software.
    2. Click Collection, and then click one of the following:

      • Music
      • Videos
      • Pictures
      • Podcasts
      • Channels

    3. Right-click the item that you want to remove, and then click Delete.
    4. Select the option that you want to use, as follows:

      • Keep file(s) but remove from collection
        The item remains on the computer, but the item is removed from your collection.
      • Delete file(s) and remove from collection
        The Item is deleted from the computer, and the item is removed from your collection.

    5. Click OK.

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Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete"
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I hope this helps

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It may be due to Non-safe removal of Zune device from PC during transfer of files.you may have deleted some music from your PC hard disk,which you tranfered omay be only the fake song/album file or artwork.check whether the file u trying to play is available in your pc.if you have downloaded directly to Zune then try again.

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