Question about Creative Labs Creative Technology ZEN Stone Black MP3 Player

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Zen stone: yellow light is on as if on pause but it won't turn off nor play...

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

badshah02
  • 3 Answers

SOURCE: zen stone 1GB low battery even after charging

go and delete some songs by this your zen memory is free.
and go to adjust power property and select the right power management for ur eqipment.

Posted on Jun 22, 2008

voodoomox
  • 1689 Answers

SOURCE: Creative Zen Stone 1GB

you may need to update (and format) the firmware of your stone, it is downloadable from creative but unfortunately their support site is under repair.

http://us.creative.com/products/product.asp?category=213&subcategory=214&product=16424

once they're back on, open the site, click support then downloads, get the firmware upgrade utility (inside it is the firmware) the just run it on your PC with the Stone connected to it.

good luck.

Posted on Jun 23, 2008

BlackHand-En
  • 68 Answers

SOURCE: i have creative zen stone plus 2 gb mp3 player

which Operating system are you using...>/??
have you installed the software provided by your mp3 player..??

Posted on Jan 28, 2009

  • 1 Answer

SOURCE: zen mosaic froze while playing a song and nothing

try pushing the reset button with a pen on the side

Posted on Mar 02, 2009

  • 1 Answer

SOURCE: red light and fully charged!

READ THE INSTUCTION MANUAL YOU IDIOT.

Posted on Apr 12, 2009

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2 Answers

A friend gave me a zen stone 2gb and he lost the manual. I can't even figure out how,to turn it on. HELP!


If you plug your Zen to a PC and connect to the autodetect feature of Creative Labs at the below link you then can download the manual, use the knowledgebase, read the FAQ and even update the firmware and drivers for it.
http://support.creative.com/downloads/SoftwareAutoUpdate.aspx
I hope I helped you
Regards,
PDG

May 10, 2010 | Creative Labs ZEN Stone MP3 Player

2 Answers

My creative zen stone player starts but goes into pause mode and i cant turn it off and nothing works


try to go to the place where you buy that product you might found that they can fix about your problem there.

Mar 21, 2010 | Creative Labs ZEN Stone MP3 Player

1 Answer

I dont know hw to turn my zen stone off


try these
1.press and hold the play button
2. press the reset button
3. take out the battery(if possible)
4. leave it on and let the battery run out

Aug 20, 2009 | Creative Labs ZEN Stone MP3 Player

1 Answer

Cannot format


From: http://www.anythingbutipod.com/forum/showthread.php?t=31068
  1. Connect the player to the computer.
  2. Double-click the My Computer icon on the Desktop.
    If the My Computer icon is not on the Desktop, click Start and My Computer.
    If the My Computer icon is not in the Start Menu, right-click the Start button and click Explore.
  3. Locate and right-click the disk drive listed as ZEN Stone or ZEN Stone Plus followed by a drive letter.
  4. Select Format.... zen_stone_not_playing_3.jpg File Context Menu Click to enlarge
  5. Ensure the File system is set to FAT or FAT 32. Leave the remaining options set to the defaults. zen_stone_not_playing.jpg
  6. Click Start. zen_stone_not_playing_2.jpg
  7. Re-transfer the files back to the computer.
If resetting or formatting doesn't help, you could also try reloading the firmware. Connect the Stone, download the firmware, and then execute the the firmware file.

1. With the Stone disconnected, download and install the Player Recovery Device drivers.
2. Download the Stone's firmware from Creative's site.
3. Boot up the Stone as a Player Recovery Device (also see below).
4. Connect the Stone to the computer and let it load the driver (see here).
5. Execute the downloaded firmware file or Creative's Recovery Tool.

Sometimes, in order to install the firmware, the Stone needs to be connected as a Recovery Device:

1. Make sure the Stone is disconnected and turned off.
2. Press and hold the volume down button.
3. Continue to hold the button until you have performed Steps 4 through 6. If you accidentally release the button, start the procedure again.
4. Press and hold the Power/Pause/Play button
5. Hit the reset button
6. Connect your player to your computer's USB port and after 5 seconds, release both buttons.
7. Once the Stone is recognized, execute the old firmware file.
Hope this helps, and have a nice day! ^_^

Jul 11, 2009 | Creative Technology ZEN Stone MP3 Player

1 Answer

My zen stone won't rcognize new music I put on it. It appears as synched but does not play


Hi,

ensure the music you are putting onto it, is in the required Format ( MP3 et,c )
If you are transfering music direct from CD ( WAV ) the player won,t recognise or support it. Therefore you need to convert from WAV To MP3. You can use nero to do this.

Mike @ Compurepair.

Jun 11, 2009 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Charging problem


The red light means that your zen stone needs to be charged or that it is fully charged. If it plays music it is fine. If it doesn't turn on and has a red light try charging it.

Mar 25, 2009 | Creative Labs ZEN Stone MP3 Player

1 Answer

My zen stone stays on a solid green light


Just tried this on a zen stone with speaker and worked. Connect your zen stone to your computer. When the green light is on, use a paper clip and press and hold the reset button (small hole on the headphone jack side). The green light should turn off. Wait a bit and it should start blinking to indicate it is now charging. Note: This reset only worked when I had it connected to the computer.

Hope it works for you too.

Ken

Nov 22, 2008 | Creative Labs ZEN Stone MP3 Player

1 Answer

Zen Stone not recognised in XP


There is a problem with the Zen Stone family.. I had the same problem.

U can proberly not turn on the player while it's not been recognized in WinXP ?? ( I mean when U plug it out).

Send it to Creative and they'll switch it.

Jun 09, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Zen stone mp3player....works but wont let me play music..


Here are a couple suggestions. Did you load music on? Do you have headphones in? Tried turning up the volume?

Feb 18, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Turns on, lights up, but DOES NOT PLAY!!!


i would recommend that you call creative and have them do a firmware upgrade on the device...usually that solve the problems/..

Jan 26, 2008 | Creative Labs ZEN Stone MP3 Player

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