Question about Dell Dimension 5100 (D51L1) PC Desktop

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Dell Dimension 5100 Network Card Issue

I have a Dell Dimension 5100. We just got broadband set up and it would not work correctly. It works with another laptop - but does not with with the PC. After hours troubleshooting with the ISP, they say they think we need a new LAN/Network card. I called Dell to ask about this and they said we need a new motherboard.

Can anyone think of anything else that could be causing the internet issue apart from the network card?

Also, is the network card a part of the motherboard? Is it really necessary to get a new motherboard if it's just the network card that is not working & the computer is working fine otherwise?

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  • anitaoflynn May 23, 2009

    Thanks for all your help so far. We were trying to set it up wired and the laptop worked when connected with the wire also. The lights were all green - everything seemed to be working fine from the modem side of things- but we just couldn't connect on the PC.

    So, if I understand the other answers correctly, we can buy a stand alone LAN card and connect it to the the PC? Is that easy to do?

    Badically we are looking for the cheapest solution - Dell said they can get a guy out to fix it for e350 - but a new computer would only be around e450 ... so maybe we should just forget it & get a new one.

    Any advice is really helpful - thanks :)


  • Carlos Soto
    Carlos Soto May 11, 2010

    Is the Dimension setup via wireless or wired? When you say it works with another laptop I need to ask if the laptop was connected via a wire or wireless?

    Assuming you are wired, once you plug in the network cable, do you see any lights? Amber/Green blinking in the back?

    To answer the question if it is built in, the answer is... it could be. Some have them built-in and some don't. However, if is is built-in you can add a network card to your machine and use that. But let's work on the issue as it stands now.

    Looking for your reply.


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On your dell the lan card is integral with the motherboard.
go to your device manager in the control panel and find your ethernet card. you will see it with a yellow triangle , right click it and update driver software.
if it doesn;t find a driver , write down the ethernet type and model specs and search the internet or dell support forum for the driver.
reinstall the lan driver and see if it works.
also: some ethernet configurations are not compatible with some isp's. i doubt that for your dell but there may be a driver patch available to bring your driver up to date.

Posted on May 22, 2009

  • Steve Brown
    Steve Brown May 23, 2009

    You can go to Best buy or any store and buy a 10/100 ethernet PCI card for pretty inexpensive.
    open the computer and plug it into the Open PCI slot and put the screw in holding it in place.
    close the box hook it back up and turn it on.
    It may install the drivers automatically but if it needs put in the cd and point the driver install to the drive.
    then try your internet

    Well after you plug your cable in of course



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Commonly its plug and play when you hook it(broadband) in the LAN its just automatic. Could be LAN driver issue or so as they say.

Could be the network card is built in with the motherboard but you can use another Lan card and plug it in a PCI slot then install the driver. Just disable the built in one to make it sure it doesn't conflict with the new one.

Then set everything to auto detect.

Posted on May 22, 2009

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  • Expert
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My friend if it is not on board network card, un plug the card and replace with the new one and then u make sure that u follow the instructions given when installing and also u have to configure again the ip adress or net work set up as before

Posted on May 22, 2009

  • Paul Ssebata
    Paul Ssebata May 23, 2009

    No a net work card can not cost that much, try other suppliers, or you can also try any other type it can work with dell ie toshiba,hp and etc

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