Question about Ricoh 3310LE Copier

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Double sided issues

We have a Ricoh 5000 color copier/priner machine and we are experiancing problems with the double sided printing feature. Basically this happens when we select the "duplex" option in print settings. If there is more than one document, the first page of the next docmument is printed on the back of the last page of the previous document. We have just been printing one document at a time as to avoid this. When printing something like 50 documents, this gets a little tedious. Can you help us with this? Thank you!

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  • clairerichar May 22, 2009

    No, this is only happening when we print a document. I doesn't recognize the end of one document and the start of the next. For instance, if I am printing 50 copies of a 39 page docment, it will put the page 1 of the next set on the back of page 39.



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You need to go to you print driver. make sure the driver you are using is the one you need. pcl5, pcl6 rpcs. in the driver you can configure how to print duplex. also what app are you printing from. sometimes the document page properties will overide the printer features. you may havee to change them in page setup or print setup.

Posted on Oct 11, 2009

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Duplex means 2 sided copying. If you have an odd number of pages, then it will do this if you are sticking them all together (if I understand what you are saying correctly). Either seperate your jobs or stick a blank piece of paper at the end to correct this. Again, I am not sure if I am understanding your situation correctly, but I think that will correct it if its what I think you are saying? Clear as mud, huh?

Posted on May 22, 2009


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