Question about Sony PlayStation® 3 (60 GB) Console

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Black screen instead of home page

My new PS3 has started messing up. It won't load up the main home page, where you get to choose which game, video, song etc you want. It loads up games fine, but won't let me go on the internet because I need a system update, which can be found on the main home page. Help me please!

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Plug all cables correctly or change the cord

Posted on May 22, 2009

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Posted on Jan 02, 2017

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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

My ps3 shows nothing but background waves, wont load main page


unplug PS3. Wait 10 minutes and turn on.
do the same with the power supply.

Aug 31, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 start screen will not show up on my TV


I had this problem before. I messed with the settings on my PS3 and My TV until the settings matched. My PS3 would show the home until I loaded a game. I turned off then on my PS3 to get to the settings. My TV manual had the types of videos it supported so I went with the second to highest setting it supported and it worked. Hope this helps.

May 29, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps screen messing up my games


PS3 is one of the most amazing gaming device but like other competitor gaming devices (Xbox and Wii) It also has some problems like No Display Problme. You may check out the informative blog post at PS3 Repairs blog

Hope it helps to fix the problem.





Apr 20, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Corrupted data


just erase all the existing previous data since its already corrupted.there is no choice but to start a new game.at least you already memorise the past game that you have saved.hope this one helps

Dec 21, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Gamer in desperate need of help


your video card portion of the ps3 is dying. you will need a new ps3.

Aug 09, 2008 | Sony Playstation 3 (PS3) Console

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